Elevate your customer service career with Purolator as a Retail Representative in Kelowna, British Columbia. This role requires strong communication and problem-solving skills to ensure efficient service delivery. As a Retail Representative at Purolator, you'll work 30 hours weekly, Monday to Friday, with shifts varying from 8:30 AM to 7:00 PM. Your responsibilities include resolving customer inquiries, building relationships, and using technology to assist clients effectively. Proven customer service and retail experience will set you up for success in this team-oriented setting.

Key Responsibilities
• Serve customers efficiently both in-person and on the phone
• Resolve customer complaints and inquiries promptly




• Collaborate with various teams to ensure service excellence
• Uphold Purolator values in all interactions
• Ensure compliance with safety standards and company policies

Requirements:
• 3-12 months of customer service experience preferred
• Experience in retail and using technology/POS systems
• Ability to lift 70 lbs. and stand for long periods
• Strong oral and written communication skills
• Proven accountability in past roles Bring your customer service expertise and dedication to building relationships to help Purolator deliver on its promise.

📌 Customer-Focused Retail Representative Kelowna (Canada)
🏢 Purolator
📍 Canada