Find your chance to Make Today Great

If creativity, innovation, service and a chance to make a real differencein peoples’ lives are important to you, wewant you on our team. Please see below for current job opportunities. While we thank allrespondents, only those underconsideration will be contacted.

Assistant Community Director

Would you like to fill the time withfulfillingwork for Seniors?

Join a company that believes in Making Today Great

Work for a Premier Retirement Community and employer in Barrhaven

Be a part of a team that shares a passion for making a positive impact and see why we are Happier Here

Enjoy market-competitive salary and health benefits, team meals, vacation, sick pay and more

You.

You have a passion for raising the bar in the retirement industry. You are an energetic, motivated leader who is able to inspire others to provide the highest standards of performance and customer service. You will have experience in a similar setting with skills and knowledge in the areas of facilities management, housekeeping and health and safety management for seniors. You are experienced in managing Team Members and contributing to the overall success of both the Management Team and the Community. You are committed to nurturing careers, fostering learning, and having fun. If creativity, innovation, service and a chance to make a difference in people’s lives are important to you, then we are eager to hear from you.

Us.

What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement living industry? You get VVA Retirement Communities. At VVA,



we aren’t about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry. At VVA, we put people first. We are looking for just the right person who shares VVA’s mission –Making Today Great

The Career.

Reporting to the Community Director, the Assistant Community Director will join a dynamic team that is dedicated to VVA’s Team Members, Community Members, and Community’s purpose of Making Today Great, while fulfilling our Vision to create places where people live, love, and laugh.

This role requires an energetic, motivated leader who will inspire others to uphold the highest standards of performance and customer service.

The incumbent will be responsible for contributing to the Community’s overall financial stability, industry and company policy compliance, and Community Member and Team Member satisfaction.

While the Assistant Community Director's leadership responsibilities extend to all Team Members, they will directly manage the Concierge and Housekeeping/Laundry Teams, the Move-in Coordinator and/or Concierge Lead. They will also oversee the administrative and accounting functions for the Community and,



in the absence of the Community Director, serve as the Community Director's representative when required.

Key responsibilities include:

- Managing day-to-day operations of the Concierge and Housekeeping/Laundry teams, Move-in Coordinator, and Concierge Lead
- Maintaining high standards for cleanliness and implementing operating policies and procedures
- Coordinating services between teams and other community departments
- Responding to community member and family inquiries, concerns, and issues
- Administering payroll and managing community administration including accounts receivable and payable
- Establishing and maintaining systems and protocols for team member and community member documents and records
- Overseeing community software systems and participating in the implementation of new software programs
- Recruiting and onboarding new team members
- Providing training and development opportunities for team members
- Maintaining high service standards and fostering positive team member relations
- Leading health and safety programs and audits
- Collaborating with other departments to establish exceptional communication and service excellence
- Participating in business planning and monitoring, including budgeting and goal setting

Candidate Profile:

The ideal candidate for this position is a motivated and energetic leader with excellent communication and problem-solving skills. They have a customer-focused mindset and thrive in a fast-paced and dynamic environment. Key qualifications and skills include:

- Minimum of 8-10 years of progr

📌 Assistant Community Director (Canada)
🏢 VIVA Retirement Communities
📍 Canada