Transform your automotive expertise into a rewarding career as an Auto Claims Representative with Definity, featured in Canada's innovative insurance sector. Enjoy a hybrid work environment while assisting customers with their claims. In this full-time role based in Vancouver or Laval, you will report to the Team Leader and investigate first-party automobile claims. Your experience in customer service and knowledge of auto terminology will help you provide excellent service throughout the claim process. Join a team-oriented culture dedicated to empowering employees while making a difference in customers' lives.

Key Responsibilities
• Investigate and settle first-party automobile claims
• Provide courteous claims service to customers




• Manage auto claims via telephone from intake to resolution
• Explain the claims process thoroughly to all customers
• Maintain precise records and documentation

Requirements:
• High school diploma minimum required
• Experience in handling automobile claims
• Previous customer service and call center experience
• Solid keyboarding skills and system navigation
• Exceptional written and verbal communication abilities Leverage your auto industry expertise to enhance customer satisfaction and drive success at Definity.

📌 Auto Claims Representative at Definity (Canada)
🏢 Definity
📍 Canada