Enhance customer experiences as a Client Onboarding Specialist within a dynamic SaaS environment at Kimoby. This role focuses on guiding dealerships through the onboarding process. Kimoby seeks a Client Onboarding Specialist for a 14-month contract, covering maternity leave, with potential for extension. If you have experience in customer-focused roles and a passion for technology, this could be your chance to contribute to a recognized Great Place to Work®. You will transform signed contracts into operational dealerships and ensure clients quickly realize value through effective onboarding practices.

Key Responsibilities
• Manage multiple onboarding processes simultaneously
• Build trust with key stakeholders promptly




• Translate industry trends into understandable concepts
• Follow the onboarding framework while supporting Customer Success
• Conduct video calls and structured check-ins with clients

Requirements:
• Proven experience in customer onboarding or related roles
• Fluent in English; French is an asset
• Solid listening and probing skills
• Comfortable teaching customers effectively
• Organized follow-up capabilities Utilize your interpersonal skills and tech knowledge to support Kimoby's clients successfully.

📌 Client Onboarding Specialist at Kimoby (Canada)
🏢 Kimoby
📍 Canada