We are a Canadian leader in digital automotive solutions. Our flagship brands —
AutoTrader.Ca ,
AutoSync ,
Dealertrack Canada
and
CMS
— help Canadians buy, sell, and finance vehicles with confidence.
AutoTrader.Ca
is Canada’s largest automotive marketplace, with over
25 million monthly visits. Through
AutoSync, we provide software solutions to
3,500+ dealers, streamlining their operations, marketing, and sales.
Dealertrack Canada
is the country’s top automotive financing portal, processing more than
6.5 million credit applications
each year.
Collateral Management (CMS)
is a national tech solution that boosts lien and registration
services, recovery
services, and insolvency
management
solutions for
Canadian
lenders.
As part of
AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.
Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail.
Within
Dealertrack Canada, the role of the Director, Lender Development is to support the asset‑based (auto, RV, Marine, Leisure and other similar assets) finance industry to successfully lead, understand, and support client strategies to deliver innovative solutions that drive efficiency and profitability to our lenders and partners.
This is a sales‑driven, consultative, and relationship management‑focused role that requires strong initiative, strategic vision, and hands‑on execution. The ideal candidate is a self‑starter—someone who thrives in a fast‑paced setting, proactively identifies opportunities, and consistently drives value for both the business and our lender partners.
Key Areas of ResponsibilityIndustry Advocate




Contribute to a robust product road map through understanding and sharing of industry news, trends, advancements and lender innovation: product / service expansion, new asset types.
Represent Dealertrack and the industry at various events.
Be a proactive, self‑motivated go‑getter who consistently seeks out new revenue/volume opportunities: new lender onboarding, partner opportunities to expand the Dealertrack footprint, expanding existing lender relationships, and uncovering unmet client needs.
Client Relationship Management
Build Dealertrack’s relations with C‑Suite executives for assigned Lender accounts through consistent, well‑planned touchpoints with key business contacts at all levels.
Manage partner expectations from a design and delivery standpoint by thoroughly understanding customer requirements, how they fit within their strategic objectives, and by providing frequent and timely updates.
Qualifies, prioritizes, and manages the pipeline of Lender enhancement initiatives by understanding the business impact and value of each initiative.
Develops analytics and insights by understanding how Dealertrack’s business intelligence can contribute to the success of Lenders and by delivering presentations and proposals that deliver business value and insights.
Engage effectively across internal departments (Product, Sales, Technology, Operations,



and Finance) to deliver coordinated support and execution.
Facilitates resolution of Lender service issues, including functional reviews, training, platform utilization, escalation handling, billing invoices, and payments.
Be the face of the business, embodying Lender service excellence to build trust, engagement, and strengthen long‑term partnerships.
Business Planning
Construct strategic plans and business reviews for assigned accounts which support Lender client strategies and plans by engaging senior leaders and understanding their strategic priorities, operations and key initiatives.
Contribute to Dealertrack quarterly business planning by qualifying enhancement opportunities and developing business cases that clearly illustrate the investment required and potential return.
Participate in product road maps and product strategies by providing Lender insights to Dealertrack Product Management and helping to quantify the business value for new product development initiatives.
Work closely with Product Management and Product Owners to establish priorities for client projects and requests and clarifying requirements and business impact.
Drive customer retention through value‑added strategies, ongoing engagement, and proactive support
Create and deliver compelling presentations that clearly communicate business impact, using data and story‑telling to build alignment and support
Demonstrate strong negotiation skills to drive successful outcomes in complex stakeholder environments.
Generate new leads by leveraging relationships, market insight, and network expansion—growing the pipeline with high‑value opportunities
Develop pla

📌 Director, Lender Development (Toronto)
🏢 AutoTrader.ca
📍 Toronto