Client Partner, Psychological Health (Surrey)

Client Partner, Psychological Health (Surrey)

24 Oct
|
Fraser Health Authority
|
Surrey

24 Oct

Fraser Health Authority

Surrey

Salary

The salary range for this position is CAD $46.37
- $66.66 / hour

Job Summary

Fraser Health is seeking a cooperative and systems-oriented Psychological Health & Safety Client Partner to help pioneer the future of psychological health and safety programming across British Columbia’s health system. This unique hybrid role combines internal PHS consultation/education with provincial program and process development, implementation, and knowledge mobilization. The successful candidate will translate evidence, standards, and diverse partner perspectives into practical frameworks, tools, learning resources, and implementation supports. They will facilitate complex cross-organizational initiatives, build trusted relationships with health authorities and provincial partners, and advance work related to psychosocial hazard assessment, management, leadership capability, worker engagement, measurement, and system readiness. We are looking for a strategic thinker and skilled facilitator who can navigate ambiguity, create alignment, and move ideas into action while applying culturally safe, equitable, accessible, and trauma
- and violence-informed approaches. Health care experience and a strong innovative experiences in psychological health and safety, organizational development, change leadership, and/or program implementation are highly valued.

#LI-DNI

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Acts as an internal consulting resource for health & safety processes, strategies, decision-making and projects that are directed at fostering a culture of psychological health and safety (PHS) in the workplace.



Responsible for supporting the development and implementation of strategic and operational initiatives designed to strengthen health, resilience, and well-being at individual, team, leader and organizational levels. Provides consulting services to support the goals and objectives of senior leadership with interventions such as change initiatives, strategy planning facilitation, process re-design, team building, education and training, consulting and coaching, culture and respectful workplace development issues. Provides support to the organization and specific functional areas in recognizing current patterns across the system and partnering to develop and implement strategies to improve organizational effectiveness. This work is framed within Fraser Health commitments to Indigenous cultural safety, anti-racism, and equity, diversity, and inclusion.

Responsibilities

1. Design, develop, implement, and evaluate new and existing PHS management systems to assess and address key psychosocial factors impacting workforce mental health.
2. Provides leadership in the development and implementation of strategic and operational initiatives designed to support staff and medical staff in nurturing their self-care, well-being, and total health.
3. Designs, develops, and recommends new and innovative models for PHS service delivery to meet the needs of staff and medical staff.
4.



Analyzes existing systems and processes and makes recommendations to optimize assessing and addressing key psychosocial factors impacting workforce PHS.
5. Partners with senior leaders and teams in designing and implementing change processes that engage stakeholders appropriately from initiation to integration of the change.
6. Provides client services and programs in a way that increases leaders' capacity for coaching, process design, facilitation, and team development within their own teams by training and supporting leaders in how to host psychologically informed conversations.
7. Delivers best in practice resilience training for staff, medical staff, teams, and leaders by leading the development, implementation and maintenance of competency-based learning programs and continuing education of staff, integrating these with practice standards.
8. Facilitates team development, and changes in group norms, values, and culture; identifies and uses instruments and surveys to analyze individual and group behavior; partners with clients in identifying possibilities for improvement; provides coaching supports to leaders towards increasing success in change integrations.
9. Collaborates as directed with key provincial and regional committees.
10. Meets with stakeholders to facilitate consensus, consultation, and the sharing of information; liaises with consultants, vendors, other health care entities and external agencies.
11. Keeps current on the interpretation and application of National Standard of Canada for Psychological Health and Safety in the Workplace (the Standard), relevant articles standards, practices, and protocols.
12. Collaborates with colleagues at other health a

📌 Client Partner, Psychological Health (Surrey)
🏢 Fraser Health Authority
📍 Surrey

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