About PayByPhone At PayByPhone, our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative, learning should be constant, and work should be enjoyable. As we grow, we’re looking for people who want to grow with us.

Together, we’re on an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing, forward-thinking company and already help more than 60 million users across North America and Europe. Our technology helps millions of consumers pay quickly, easily, and securely — without waiting in line, carrying change, or worrying about costly fines.

About The Role Location: Vancouver, BC (Hybrid)

Employment type: Full-Time, permanent

Reports to: Senior Director, Application Development

As a Manager, SoftwareDevelopment atPayByPhone, your primary focus is leading and supporting your team ofcreatorsto deliver a world-class experience based on ourPayByPhoneplatform. Youwon’tbe primarily hands-on and writing code - instead,you’llbring your technical background and desire to understand the technical aspects of the product to help remove any blockers and continue to grow and scale your team.You’llbe an excellent recruiter, a highly skilled communicator, a great issue resolver, and an organizer of your people.

Responsibilities

Plan, release, and schedule development, working closely with Product Management todeterminescope and ensure that features meet requirements

Provide estimates and initial assessment for proposed development tasks





Track and report progress of the project against key milestones and keep feature stakeholders updatedensuring on-time and high-quality delivery of the project

Coordinate cross functionally across various teams/organizations both internal and external driving product development efforts

Manage (delegate whereappropriate)the team’s backlog,triaging new tickets including defects,ensuring the quality of requirements and acceptance criteria meets company guidelines

Serve as the team’s Scrum Master (delegate whereappropriate), breaking down roadblocks as well as managing communications with stakeholders and dependent teams

Be accountable foroutcomeof all technical design and architecture discussions within the team. Balance team/service needs with the development of the platform as a whole and time-critical business needs

Be accountable for ensuring the team’s software and technology adheres to development and operationaland budgetguidelines

Own,operate, andmaintainyour team’s services and institute/maintaina rotating on-call incident escalation and response process

Create a culture of continuous improvement

Source, interview, and closetechnologycandidates.

Update and improve the software development onboarding process and documentation.

Create a continuous performance culture toestablishgrowth and development of team members by holding regular 1-on-1s,



conducting performance & development reviews, settingobjectives, and providing valuable feedback to team members

Enable and empower people to do their best work in an environment that encourages collaboration and innovation and fosters growth

Keepup-to-datewith the latest trends and technologies in the spacein order toensure that best practices for quality software development and testing methodologies are followed

You must maintain a personal data plan to fulfill your responsibilities for on-call support.

Required Qualifications Essential Knowledge, Skills, and Experience

Demonstrated experience / projects

Involved in theinception, design, development, and operation of aSaaSservice or significant subcomponent

Can quickly become productive in an unfamiliar platform, givenappropriate historicalguidance

Technical / Hard Skills

Experience as a software development manager or a software team leader in an Agile development environment.

Experience working in a global SaaS organization including understanding of the architectural concepts

Experience working witha team onlegacy code and improving it in-place or with a greenfield replacement

Past experienceas a developer

Able to capture requirements and write high quality acceptance criteria

A deep understanding ofaproduction setting forateam's applications,technologyand their collaborators

Service-level design and documentation

People Management experience (if applicable)

Experience leading a team ofcreatorswho focus on building core technology features

Working with cross-functional teams to deliver complexfeatures

Excellent people management s

📌 Manager, Software Development (Vancouver)
🏢 PayByPhone
📍 Vancouver