Become a Care Access Representative with CBI Home Health in North York, Toronto. Your role is essential in coordinating care schedules for clients, ensuring seamless and high-quality service. CBI Home Health supports individuals in their homes and communities, offering adaptable schedules for employees. In this full-time role, you'll manage inbound and outbound communications while optimizing care staff schedules to meet client needs. Your relationship-building skills will be key in maintaining client and caregiver connections.

Key Responsibilities
• Utilize scheduling software for effective care provider assignments
• Meet KPIs related to communication and scheduling tasks
• Foster communication with clients, families, and care providers




• Build positive relationships with all stakeholders
• Update and manage client and care provider databases

Requirements:
• Minimum Grade 12 education
• At least 2 years in customer service or scheduling
• Proficiency in Microsoft Office and scheduling software
• Strong problem-solving and multitasking abilities
• Excellent verbal and written communication skills Contribute to high-quality care coordination at CBI Home Health, affecting lives positively every day.

📌 Care Access Representative in North York (Toronto)
🏢 CBI Home Health
📍 Toronto