Join our vibrant Guest Service team as a Guest Service Agent, incorporating Night Audit shifts. Engage with guests, manage reservations meticulously, and elevate service quality to enhance guest experiences.

We are looking for team-oriented individuals who thrive in hospitality. As a Guest Service Agent, you'll interact with guests, perform essential administrative tasks, and foster a positive environment. The role combines overnight Night Audit responsibilities with various Guest Service shifts throughout the week, creating a dynamic work schedule.

Key Responsibilities:

- Register guests and assign rooms promptly
- Process group arrivals and departures efficiently
- Manage room reservations and alterations
- Offer insights on local attractions and interests
- Resolve guest complaints professionally

Requirements:

- Experience in guest service or front desk roles
- Strong communication and interpersonal skills
- Ability to multitask in quick-paced situations
- Proficient in reservation software and office equipment
- Flexible availability for shifts, including holidays

Become a key part of our Guest Service Team, delivering exceptional hospitality and support.

📌 Guest Service Agent with Night Audit Duties (Fernie)
🏢 Best Western Plus Fernie]
📍 Fernie