Support patient safety in a rewarding Medical Information Associate role with PrimeVigilance. This position emphasizes handling medical inquiries and documenting adverse events in English.

PrimeVigilance seeks a Medical Information Associate to assist the Medical Information team with initial inquiries and case reporting. A background in life sciences is essential, along with solid communication and customer service skills. Join a culture of kindness and professional growth while contributing to patient safety across global markets.

Key Responsibilities:

- Provide responses to medical inquiries from healthcare professionals
- Document and report adverse events and product quality complaints
- Maintain accurate records within the Medical Information database
- Participate in out-of-hours medical information support
- Update management on project status and metrics

Requirements:

- Life science or biomedical degree is required
- Customer service or call center experience preferred
- Solid organizational and multitasking abilities
- Advanced English communication skills essential
- Willingness to perform out-of-hours service if necessary

Contribute to patient safety initiatives while advancing in your career at PrimeVigilance.

📌 Medical Information Associate at PrimeVigilance (Ottawa)
🏢 ERGOMED
📍 Ottawa