- Lead Guidewire PolicyCenter initiatives in a complex insurance environment.
- Gain exposure to cloud migration, integrations, stakeholders.

About Our Client

A company in the insurance industry based in Markham.

Job Description

Lead requirements gathering, analysis, and documentation for Guidewire PolicyCenter initiatives

Facilitate workshops, discovery sessions, interviews, and walkthroughs with business and technology stakeholders

Translate business needs into explicit user stories, business requirements, functional specifications, process flows, data mapping documents, and acceptance criteria/use cases

Support PolicyCenter enhancements, integrations, cloud migration readiness, remediation activities, and production support initiatives

Analyze current-state and future-state processes, identify gaps, assess impacts, and recommend practical solutions aligned with business objectives

Work closely with product owners, development teams, QA, architecture, and business SMEs to ensure requirements are understood and delivered as intended

Support Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, retrospectives, and release planning activities

Assist QA teams with test scenario review, test case validation, UAT coordination, defect triage, and business sign-off activities

Track risks, issues, dependencies, and requirement changes, ensuring timely escalation and clear communication with stakeholders





Prepare clear documentation, status updates, presentations, and leadership-ready summaries as required

Qualifications

- 8 years of experience as a Business Systems Analyst, with a focus on Guidewire-related work for at least 5 years
- Hands-on experience with Guidewire PolicyCenter implementations, enhancements, integrations, or production support
- Strong understanding of property and casualty insurance processes, including policy lifecycle, underwriting, rating, endorsements, renewals, cancellations, and related downstream impacts
- Experience creating business requirements, user stories, acceptance criteria, use cases, process maps, data mapping documents, and traceability documentation
- Strong experience working in Agile delivery environments using tools such as JIRA and Confluence
- Ability to work with cross-functional teams including business stakeholders, developers, QA, architects, vendors, and support teams
- Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills
- Experience supporting testing activities, UAT, defect management, and production validation
- Guidewire certification in PolicyCenter or Insurance Suite Analyst preferred
- Experience with Guidewire Cloud implementations, cloud migration readiness, archive/purging, or remediation initiatives preferred
- Knowledge of integrations, APIs, data mapping,

📌 Senior Guidewire Business Analyst (Markham)
🏢 Michael Page Canada
📍 Markham