Become a Financial Client Advocate at Wealthsimple, based in Toronto, Ontario, with a hybrid working model. This role demands fluency in French and English while simplifying financial narratives for clients. Wealthsimple values your 1-2 years of customer service experience as you ensure every client’s financial journey is smooth and successful. You'll work collaboratively across departments and become a fintech expert while utilizing your tech skills to manage various platforms effectively.

Key Responsibilities
• Advocate for client's financial interests with clarity
• Oversee complex customer cases to ensure success
• Work closely with product teams to improve offerings
• Develop expertise in fintech applications to drive solutions
• Problem-solve effectively within a busy setting

Requirements:
• Fluency in both French and English, written and spoken
• Based in Toronto/GTA and legally allowed to work
• Full-time availability for shifts including weekends
• Customer service background in retail or banking sectors
• Strong interest in personal finance and the equity market Bring your bilingual capabilities and financial insights to Wealthsimple’s Client Success department.

📌 Financial Client Advocate Bilingual Associate (Canada)
🏢 Wealthsimple
📍 Canada