Director of Asset Management FirstService Multifamily delivers integrated property and asset management services to owners, developers, and institutional investors across Canada. The platform supports the full rental housing lifecycle, including development advisory, marketing & lease-up, property management, asset optimization, and operational execution across multifamily residential and mixed-use assets.

Description Director of Asset Management FirstService Multifamily delivers integrated property and asset management services to owners, developers, and institutional investors across Canada. The platform supports the full rental housing lifecycle, including development advisory, marketing & lease-up, property management, asset optimization, and operational execution across multifamily residential and mixed-use assets. Through a fully integrated operating model, FirstService Multifamily partners closely with internal service lines and industry partners to deliver operational excellence, portfolio performance, resident satisfaction, and long-term asset value creation. As the platform continues to expand nationally, FirstService Multifamily is focused on building scalable operational infrastructure, robust regional leadership, and institutional-quality service delivery across all markets it serves. As part of the Executive Leadership Team, the Director of Asset Management is responsible for maximizing the financial performance and long-term value of a national portfolio of multifamily investment properties. Working across Operations, Leasing, Sales, Finance and Consulting, this role develops portfolio-wide strategies that improve net operating income, reduce operating costs,



and optimize capital investments for a diverse portfolio of properties. The Director of Asset Management is not responsible for the day-to-day management of individual properties. Instead, they serve as a strategic partner and subject matter expert for Property Managers and Operations. In addition to overseeing portfolio performance, this role provides leadership to the Consulting Team, National Procurement Program and Capital Projects Team, ensuring strategic initiatives deliver measurable value to clients.

Key Responsibilities Portfolio Performance & Asset Strategy

Monitor and evaluate the financial and operational performance of a national portfolio of multifamily investment properties.

Develop and implement portfolio-wide asset management strategies that align with client objectives and corporate business plans.

Identify opportunities to increase revenue, improve operating efficiency, reduce expenses and enhance long term asset value.

Establish performance benchmarks and monitor key portfolio metrics to identify trends, risks and opportunities.

Develop strategic recommendations that balance financial performance with resident satisfaction and long-term asset preservation.

Financial Analysis & Portfolio Optimization

Develop sophisticated financial models to evaluate asset performance, investment opportunities and operational initiatives.





Analyze monthly financial statements, operating reports and budget variances across the portfolio.

Evaluate key performance indicators including:

Net Operating Income (NOI)

Occupancy

Rent Growth

Leasing Velocity

Delinquency

Turnover

Operating Expense Ratios

Utility Consumption

Capital Expenditures

Perform scenario analysis and forecasting to support strategic planning and investment decisions.

Partner with Finance during annual budgeting and forecasting processes.

National Procurement Strategy

Lead the organization's national procurement strategy.

Develop and maintain strategic vendor partnerships.

Identify opportunities to standardize procurement practices, consolidate vendors and negotiate national agreements.

Collaborate with Operations and Finance to implement procurement initiatives that optimize operating costs.

Capital Planning

Work with Operations on developing a National Capital Planning Team.

Develop long term capital investment strategies based on asset lifecycle planning and financial performance.

Evaluate capital improvement opportunities and prepare investment analyses and return on investment models for clients.

Monitor capital project performance against approved budgets and expected financial outcomes.

Consulting Services

Provide leadership, mentorship and direction to the National Consulting Team.

Oversee the development of operating budgets for consulting clients.

Provide operational expertise and best practice recommendations for:

Operating cost and efficiencies

Building system and equipment selection

Unit finish specifications

Community development strategies

📌 Director of Asset Management (Toronto)
🏢 FirstService Residential Canada
📍 Toronto