The Senior Manager, Long-Term Planning will serve as the architect of our future-state planning for the North America (NA) market, comprising our US and CA businesses. Reporting into the Director, Strategic Planning, you will be responsible for implementing a structured, long-term strategic planning horizon in the NA business. This role will optimize North American supply chain and fulfillment operations and implement long-term strategies aligned with business objectives. Working closely with our Planning team, Procurement, Fulfillment, Product, and other key stakeholders, you will play a crucial role in delivering exceptional value to our customers. This is a critical Individual Contributor (IC) role responsible for two major transformations: Implementing a formal Sales & Operations Planning (S&OP;) process in the US, leveraging our Canadian model as a reference point Acting as the key NA Planning representative for our global transition from manual tools into an Advanced Planning System Build and Launch US S&OP;: Lead the design and implementation of a structured monthly Sales & Operations Planning (S&OP;) process for the US market. You will facilitate the monthly review meetings, identifying misalignments between demand and supply, and owning the escalation process to senior leadership when decisions on footprint, inventory, or labor are required. Drive Long-Term Alignment: Own the long-term view (16–52 weeks) of end-to-end plans. You will collaborate with Network, Demand, Fulfillment, and Supply Planning counterparts to assess risks and ensure our infrastructure can support initiatives like "Project 500" (expanding to 500+ recipes) and "Infinite Choice". Set-up framework to ensure alignment on long term network strategy across both markets, from a volume allocation to distribution center perspective,



and identify risks and opportunities associated with evolving box count and site performance landscape Resolve Strategic Risks: Act as the primary cross-functional liaison to identify and resolve long-range constraints. You will translate the "how" of planning into the "so what" for the P&L;, quantifying impacts on inventory, cost, and service levels. Establish Key Performance Indicators: Define and track success metrics for long-term planning accuracy, including inventory health, capacity utilization, and forecast stability, establishing a performance-driven culture. Buy): Help define detailed business requirements, participate in evaluation of external vendors versus internal builds, and draft the business case to move the NA planning function away from manual Google Sheets toward an integrated, automated Planning System. A Strategic Thinker: You can look past today's operational fires to solve tomorrow's structural problems. Data-Driven & Analytical: You use logic to think critically through complex problems, exploring data to inform operational decision-making. An Effective Communicator: You can distill complex supply chain risks into clear decision points for the Executive Team. A Change Agent: You are comfortable driving process adoption in an environment transitioning from siloed operations to integrated planning. Technically Savvy: You understand the architecture of planning systems (APS/ERP)



and can articulate the difference between "infinite capacity" ERP views and "finite capacity" APS constraints. It Would Be An Asset If You Have 6+ years of experience in Supply Chain Planning, S&OP;, Network / Operations Strategy, or related positions that require cross-functional collaboration in the intersection between strategy and operations Excellent quantitative and analytical skills
- able to gather, organize, analyze, visualize, and present data to enable decision-making Experience implementing, managing or working with Advanced Planning Systems (APS) (e.g., OMP, Blue Yonder, SAP IBP, Kinaxis) and managing the "build vs. Proficiency in spreadsheet applications, such as Microsoft Excel and Google Sheets, with preference for ability to automate within spreadsheets Bachelor’s / Master’s degree in Engineering, Business, Supply Chain, or a related field; Robust verbal and written communication abilities
- able to convey the most important information to stakeholders, and to be effective in both technical and non-technical (business) situations. Health & Wellness
- Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships Vacation & PTO
- Time off is also an important part of self-care

We offer
generous vacation and PTO to help you create a good work-life balance. Family Benefits
- A parental leave top-up program for expectant parents. Work Hard & Have Fun
- From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun Diversity & Inclusion Initiatives
- With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity,

📌 Senior Manager, Long-Term Planning (Toronto)
🏢 HelloFresh
📍 Toronto