Director, Information Technology (Toronto)

Director, Information Technology (Toronto)

24 Oct
|
Beanfield Technologies
|
Toronto

24 Oct

Beanfield Technologies

Toronto

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home. Our headquarters is located in Toronto’s super-hip Liberty Village , surrounded by great coffee, food, energy, and creativity—making it a excellent place to collaborate in person. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people. We Care We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience. Director of Infrastructure & Unified Communications, the Director of IT Infrastructure is accountable for all aspects of Technology Infrastructure, Systems, and End User Services. This role is responsible for the design, deployment, management, monitoring, and security of storage and compute infrastructure, ensuring the reliability and scalability of Beanfield’s systems. Additionally, the Director oversees IT services for internal teams, delivering efficient end-user support and internal IT management. The Director will lead the recruitment, development, and succession planning for the IT Infrastructure Engineering team while managing the IT department to ensure alignment with Beanfield’s business objectives and IT strategy. As a key member of the senior IT leadership team, this role plays a critical part in shaping and executing the Beanfield’s 5-year Technology Strategy,



ensuring it supports the company’s long-term success and aligns with its strategic goals. Strategic Planning Work with management and department leaders to assess both near
- and long-term infrastructure requirements for systems infrastructure, and cloud services, ensuring these align with Beanfield’s strategic goals and operational demands. Provide budgetary inputs to support a 5-year technology forecast, identifying key infrastructure projects and expenses required to maintain lifecycle standards and meet future system capability needs. Ensure budget planning aligns with Beanfield’s business objectives. Collaborate with key stakeholders to define and prioritize infrastructure capability needs, translating business requirements into technical solutions that address current and future demands. IT Systems & Infrastructure Operations Oversee the design, deployment, and management of systems infrastructure, virtualization, associated software and operating systems. Ensure the creation and maintenance of comprehensive operational documentation, including infrastructure configuration, disaster recovery plans, and service records to support business continuity and disaster recovery strategies. Direct compliance audits for server, security, system backup procedures, and disaster recovery processes in alignment with Beanfield's business continuity and IT security policies.



Provide leadership and support for all corporate applications not developed in-house Monitor system performance, conduct regular testing, and develop performance reports to ensure system reliability and identify areas for improvement. Oversee troubleshooting, root cause analysis, and incident management processes, ensuring swift resolution of issues impacting system uptime and performance. Lead the optimization of infrastructure operations through the development and testing of scripts, programs, and configurations, supporting routine system maintenance and operational tasks. Ensure all server, storage, and virtualization assets meet Beanfield’s Threat Vulnerability Management and hardening standards, with a focus on compliance with security protocols. Collaborate with cross-functional teams to ensure smooth and reliable operation of systems that support key business processes, working closely with the IT service desk for internal team support. Develop and manage the KPI and reporting functions, ensuring accurate tracking of infrastructure performance metrics, resource utilization, and system efficiency. Provide regular reports to senior leadership to inform decision-making and optimize operations. Technology Acquisition and Research: Direct the research and evaluation of hardware, software, and systems products to support strategic technology decisions. Budget Planning and Financial Oversight: Lead the annual budget planning process for Systems Engineering and Infrastructure, aligning financial forecasts with strategic technology goals. Cost-Benefit and ROI Analysis: Conduct thorough cost-benefit and return on investment analyses for proposed systems and infrastructure projects, providing executive leadership with data-driven insights to aid in decision-making and resource alloca

📌 Director, Information Technology (Toronto)
🏢 Beanfield Technologies
📍 Toronto

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