Senior Project Manager – Education in the USA or Canada Cloud for Good is seeking an experienced Senior Project Manager to independently lead complex, enterprise-scale Salesforce implementations ($1M+) for Higher Education organizations. You will own delivery end to end, leading a team of Cloud for Good consultants (10+), client staff, and partners across workstreams such as platform build, data migration, integrations, reporting, and change management. A Senior Project Manager serves as the day-to-day delivery leader and trusted advisor for clients throughout the project lifecycle. Successful candidates lead complex technology implementations with cross-functional teams and deliver measurable business outcomes to their clients. Successful candidates bring a proven record of delivering large Salesforce implementations and recovering at-risk engagements. They combine strong project governance with the leadership skills needed to build trust with client executives and lead high-performing teams. Salesforce experience, ideally including Education Cloud (EDC), and a commitment to advancing our clients’ missions are essential.

Location:

Virtual: Home-based office in the US or Canada Work Authorization:

Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

Key Responsibilities

Plan and Govern

Lead project initiation, kickoff, and discovery, including a formal discovery readout to client leadership Establish and maintain governance: project plan, RACI, communication and escalation plans, RAID log, and deliverable register Facilitate steering committees, phase-gate reviews, and decisions with client leadership Lead Delivery

Define team roles, allocations, and coverage across Cloud for Good, client, and partner resources,



and coordinate third-party vendors Run Scrum ceremonies and partner with client product owners to prioritize the backlog Forecast scope, capacity, and velocity each sprint, and set build-team ways of working (story refinement, build, QA, environments, client approval) Plan and lead testing, defect triage, and quality reporting Manage the transition to ongoing support Surface follow-on opportunities and support scoping of future phases of work Mentor consultants and contribute reusable practices to Cloud for Valuable’s delivery methodology Manage Scope, Budget, and Risk

Own the project budget, burn, and forecasts; address variances before they become problems Manage scope against the contract and develop and negotiate change orders Identify, escalate, and mitigate risks; when a project is at risk, re-baseline and restore momentum and client confidence Lead People and Stakeholders

Serve as the day-to-day client lead and first escalation point; build trusted relationships with client project leaders and executives Deliver weekly status to client and Cloud for Good leadership, tailored to each audience Monitor team workload and morale, and foster a respectful, high-performing team What You Bring

Required

7+ years of relevant experience,



including 3+ years leading enterprise software or CRM implementations in a consulting or client services environment Accountable Project Manager on multiple enterprise software or CRM implementations, including at least one project exceeding $1M and three projects exceeding $500K from initiation through go-live Experience leading remote, integrated teams of 10+ that include client staff and third-party partners Hands-on Agile/Scrum delivery, including backlog management and capacity and velocity forecasting Full-lifecycle

experience:
discovery, build, data migration, testing, cutover, go-live, and ongoing support Robust financial acumen: budget forecasting, scope control, and change order negotiation Executive presence: running steering committees and leading difficult conversations about scope, budget, timeline, and organizational change Proficiency with delivery tools such as Jira, Smartsheet, and Microsoft 365 Experience using AI tools to improve delivery efficiency, reporting, or documentation Bachelor’s degree in a related field or equivalent experience Preferred

Salesforce implementation experience and certifications (e.g., Administrator, Education Cloud Consultant), ideally including Education Cloud (EDC) PMP, PMI-ACP, or Scrum certification (e.g., CSM, PSM) Knowledge of Higher Education business processes such as gift processing, recurring giving, major gifts and moves management, grants, and program management A track record of recovering projects facing scope, timeline, stakeholder, budget, or resourcing challenges How You Lead

You deliver hard messages early and clearly, and keep clients and teams motivated through them You adapt your communication from concise executive updates to detailed team direction You balance process discipline with empathy, and you delegate and coach to build ownership You stay calm under pressure, resolve conflict construc

📌 Senior Project Manager (Northside)
🏢 Cloud4good
📍 Northside