Drive customer satisfaction at Rootly as a Product Manager focused on integrations and execution readiness. Leverage your technical expertise to enhance our incident management platform. Rootly is looking for a Product Manager who excels in turning customer feedback into effective product requirements. In this critical role, you'll manage relationships with customers and work hands-on with engineering teams to ensure timely delivery of features. You’ll be essential in maintaining project oversight and producing measurable impacts on customer satisfaction and adoption rates.

Key Responsibilities
• Gather and clarify technical requirements from customers
• Analyze technical dependencies and assess delivery risks
• Collaborate with engineering for effective project execution




• Engage in product discussions ensuring customer alignment
• Support GTM strategies for seamless transitions

Requirements:
• 3 years minimum in relevant technical product roles
• Proven ability to translate customer needs into features
• Familiarity with reading technical documents and APIs
• Effective in cross-team collaboration and communication
• Initiative to drive projects with minimal oversight Contribute to Rootly's trailblazing incident management transformation through this impactful product management role. #J-18808-Ljbffr

📌 Product Manager for Customer Integrations (Toronto)
🏢 Rootly
📍 Toronto