Communications Officer, Student Refugee Program (Ottawa)

Communications Officer, Student Refugee Program (Ottawa)

24 Oct
|
World University Service of Canada (WUSC - EUMC)
|
Ottawa

24 Oct

World University Service of Canada (WUSC - EUMC)

Ottawa

Communications Officer, Student Refugee Program (SRP) Communications Officer, Student Refugee Program (SRP)

Location:
Canada (Remote) or Ottawa region (hybrid work model) Reports to: Senior Manager, SRP Contract Term: Indeterminate Languages Required: Bilingual English/French Application Deadline: January 7th, 2026 Expected Start Date: As soon as possible World University Service of Canada (WUSC) is a Canadian global development organization working to catalyze positive education and economic outcomes for young people. We bring together and collaborate with a diverse network of partners (students, volunteers, schools, governments, not-for-profits, businesses) who share this mission. Together, we influence systems change, fostering inclusive, youth-centered solutions that enable young people to thrive and belong. WUSC operates in 28 countries across Africa, Asia, the Middle East, Latin America, Caribbean and Canada with an annual budget of approximately CAD $65 million. WUSC manages the world’s longest-standing refugee education pathway, the Student Refugee Program. Each year, WUSC works with a network of 100+ sponsoring post-secondary institutions and 1,200+ volunteers to provide peer-to-peer support to arriving refugee students, fund the costs of sponsorship, and advocate for institutional and policy changes supporting refugee inclusion on and off campus. Develop a communication strategy for the SRP that aims to increase reach, understanding and engagement in support of the program's objectives. Transform complex data and information into engaging and relatable stories that resonate specifically for students and postsecondary institutions staff members across Canada’s post-secondary campuses. Write compelling high-quality content for a variety of channels (website, blog, email,



social media and multimedia). Develop and maintain platforms used to communicate and share resources with WUSC youth network (Google Sites and user interfaces). Manage communication channels used to engage with the WUSC youth network and coordinate with relevant team members (social media, monthly newsletters, etc.). Feed SRP-related content into WUSC Canada channels and maintain a continuous and vibrant social media presence on WUSC's youth channels for SRP (e.g., Support the development and delivery of training and tools that seek to enhance the communications capacity of Local Committees. Provide ad‑hoc support to Local Committees to develop event‑related communications strategies. Provide support for SRP-related events as needed, including communications plans, photography/videography. Provide quality control for communications products that are published on Local Committee and SRP relevant platforms (Google sites, social media channels). Monitor SRP-related communication platforms and products to ensure they accurately represent the SRP (verbally and visually) and contribute to the better positioning of the program. Monitor Local Committees social media channels to ensure they accurately represent WUSC's work. Ensure WUSC's communications standards are followed for all communications related to WUSC's youth network. Participate in WUSC’s Communications Community of Practice,



creating resources and workshops to help build team capacity to craft compelling communications products. Act as a liaison between the Communications and the SRP team, participating in monthly meetings to identify opportunities for collaboration, amplification and leverage of communications products. Facilitate translation of materials and documents and ensure quality standards are met. Contribute to contact and stakeholder management database(s), on-line interface(s) and forms. Collection and entry of data required by the program and stakeholders. Support the visualization and dissemination of program results for reporting purposes. Bachelor's degree in Marketing, Communications, Digital Media, International Development or a related field (or equivalent experience). At least 3 years of skilled experience in communications role. Passion for refugee inclusion and demonstrated commitment to the mission and values of WUSC. Excellent written and verbal communication skills in English and French, and a demonstrated capacity to transform complex information into engaging and relatable stories that resonate with diverse audiences. Knowledge of social media tools and strategies. Knowledge of WordPress, Google Analytics, Zoom, CoSchedule, Salesforce, Mailchimp, Adobe suite, InDesign, Canva, and Talent LMS an asset. Experience providing guidance and coaching to students. Strong computer skills (e.g. Google Suite, Salesforce) essential. Must be motivated, creative, hardworking, optimistic, and a team player. Must be available for occasional weekend and evening work. Strong organizational and project management skills. Occasional travel to attend in-person events and team retreats. La

📌 Communications Officer, Student Refugee Program (Ottawa)
🏢 World University Service of Canada (WUSC - EUMC)
📍 Ottawa

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