Lead globally distributed application operations teams as a Site Reliability Engineering Manager at Mastercard. Focus on mission-critical Java applications while providing 24/7 support across cloud and on-premises environments. In this leadership role, you will manage teams that ensure reliable, secure operations for Java-based applications. You are expected to provide mentorship, drive a high-performance culture, and oversee incident management practices. Your effectiveness will enhance operational excellence and continuous improvement in a complex, secure environment. Provide mentorship and technical oversight to team members
• Manage complex technical issue resolution and escalation support
• Establish incident management practices and conduct post-incident reviews
• Champion observability through various monitoring tools Experience with Azure public cloud and Java applications
• Robust technical leadership and problem-solving skills
• Knowledge in security practices including vulnerability management
• Bachelor's degree in Computer Science or equivalent experience

📌 Site Reliability Engineering Manager at Mastercard (Toronto)
🏢 Mastercard
📍 Toronto