Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance. Title: Senior Solutions Engineer The Windows Workstation OS Platform Principal Engineer & Technical Product Owner is a senior technical expert and product owner for the physical Windows workstation estate (laptops and desktops) across the enterprise. This role owns the platform end to end from a design, solutioning, engineering, and product perspective, so that the Windows client behaves as a resilient, secure, and high-performing service rather than a collection of disconnected settings. This role leads the technical design and solutioning for the Windows workstation platform. It defines and evolves target-state solution designs, reference designs, engineering standards, and design patterns for how Windows is provisioned, configured, secured, delivered, and operated. It works within the Bank’s architecture direction and standards, partnering with the Architecture function rather than duplicating it, and translates architectural intent into practical, buildable Windows workstation solutions. The role is defined by genuine mastery of what Windows actually is: the servicing model and release cadence, the boot and sign-in sequence, the kernel and user-mode boundary, servicing stacks and update mechanics, provisioning, policy, security baselines, and the telemetry that explains real-world behavior. The person in this role is a recognized Windows expert who shapes technical direction and reference designs for the Windows client and owns how those decisions land in production. It is expected to track the Windows roadmap continuously, understand upcoming features and servicing changes before they arrive, and translate what is coming into practical,



sequenced design and solutioning decisions for the Bank’s workstation fleet. Leads the technical design and solutioning for the Windows workstation estate, defining and evolving target-state solution designs, reference designs, engineering standards, and design patterns for provisioning, configuration, compliance, application delivery, security, and lifecycle. Produces buildable, well-documented solution designs that are secure by design, scalable, and supportable, and that align to the Bank’s architecture direction, risk appetite, regulatory requirements, and technology-governance standards. Partners with the Architecture function to apply and inform enterprise architecture and standards, translating architectural intent into practical Windows workstation solutions without duplicating or overlapping the Architecture team’s mandate. Acts as technical product owner for the Windows workstation estate, owning the product vision, the technical backlog, and the sequencing of engineering work from concept through build, deployment, and steady-state operations. Translates business outcomes, user-experience needs, security and risk findings, operational feedback, and technical debt into a transparent, prioritized, and defensible design and delivery roadmap for the Windows client. Champions a customer-focused culture, treating end-user experience, reliability,



and performance as first-class outcomes for every design and workstation decision. Serves as the Bank’s subject-matter expert on the Windows client: servicing model and release cadence, feature and quality updates, hotpatch and update mechanics, the boot and sign-in sequence, kernel and user-mode behavior, drivers, provisioning, policy, and security baselines. Acts as a senior technical escalation point for complex Windows design and engineering issues, leading root-cause analysis and driving durable, permanent solutions rather than repeated workarounds. Uses experience telemetry and operational data (for example Endpoint Analytics and update reporting) to continuously improve performance, boot and sign-in time, reliability, and update success. Operates horizontally across the organization, partnering as a peer expert with other vertical engineering groups (for example virtual workspace, identity, networking, security, application, and infrastructure engineering) and with their product owners to align designs, manage dependencies, and deliver shared outcomes. Collaborates with, and provides Windows expertise to, the other Windows and endpoint engineering teams within Enterprise Platforms & EUC Engineering in a partnership model, contributing designs, standards, and guidance without assuming ownership of their backlogs, deliverables, or people, and respecting each team’s remit. Acts as a connective technical authority for Windows workstation topics, offering solutioning support, design reviews, and knowledge-sharing that raise the quality and consistency of Windows engineering across teams while avoiding duplication or overlap of responsibilities. Builds consensus across teams through influence and technical credibility, resolving

📌 Solution Engineer (Toronto)
🏢 Scotiabank
📍 Toronto