Enhance customer experiences as a Delivery Station Customer Service Associate with Amazon in Dartmouth, NS. Provide hands-on support to ensure timely package delivery while connecting customers with expert solutions. In this full-time role, you'll be at the forefront of Amazon's logistics operations, directly interacting with customers both in-person and via phone and email. Your responsibilities will include understanding customer needs, resolving issues effectively, and maintaining high communication standards. Working within a agile environment, you'll impact customer satisfaction and develop valuable expertise in logistics and supply chain management. Key Responsibilities:

- Communicate directly with customers in various formats
- Prioritize and empathize with customer needs




- Resolve issues swiftly and set clear expectations
- Compose clear written responses to inquiries
- Make quick, informed decisions for customer support

Requirements:

- Bachelor's degree or equivalent experience
- Strong communication skills, written and verbal
- Familiarity with performance metrics and KPIs
- Experience in merchandising or brand representation
- Ability to lift up to 49 pounds and stand for long periods

Bring your passion for customer service and logistics expertise to Amazon's team in Dartmouth #J-18808-Ljbffr

📌 Customer Service Associate at Amazon (Dartmouth)
🏢 Amazon
📍 Dartmouth