Job Overview / Purpose

To fill a vacancy in the General Manager’s role within a property on a short term basis. To provide a degree of stability to residents, staff and community. Travel required across Western Canada (Vancouver, Vancouver Island, Calgary & Edmonton)

Key Accountabilities

Ensure the provision of a safe, secure environment for all residents. Comply with all levels of legislation. The residents’ well-being and comfort is a prime importance and he/she is responsible for identifying decision making points in reference to operations to ensure that the property continues to meet the Company’s expectations for a successful and profitable Retirement Residence. Ensure that quality care, resident life safety and services to residents are maintained Ensure that all resident/family/staff/community concerns are addressed immediately and directed to Director, Operations & Sales (DOS) Ensure that all regulatory inspection reports are reported to DOS

Job Description

Job Overview / Purpose

To fill a vacancy in the General Manager’s role within a property on a short term basis. To provide a degree of stability to residents, staff and community. Note: Travel required across Western Canada (Vancouver, Vancouver Island, Calgary & Edmonton) Key Accountabilities

Ensure the provision of a safe, secure environment for all residents. Comply with all levels of legislation. The residents’ well-being and comfort is a prime importance and he/she is responsible for identifying decision making points in reference to operations to ensure that the property continues to meet the Company’s expectations for a successful and profitable Retirement Residence. Ensure that quality care,



resident life safety and services to residents are maintained Ensure that all resident/family/staff/community concerns are addressed immediately and directed to Director, Operations & Sales (DOS) Ensure that all regulatory inspection reports are reported to DOS Resident Relations

Ensure the provision of a safe, secure workplace for all residents. Comply with all levels of legislation. The residents’ well-being and comfort is a prime importance and he/she is responsible for identifying decision making points in reference to operations to ensure that the property continues to meet the Company’s expectations for a successful and profitable Retirement Residence. Ensure that quality care, resident life safety and services to residents are maintained Ensure that all resident/family/staff/community concerns are addressed immediately and directed to Director, Operations & Sales (DOS) Ensure that all regulatory inspection reports are reported to DOS Leadership

Lead Marketing Management Operations Meetings and provide reports to the DOS Represents Management at regular council meetings as required, reviews minutes and responds to requests as required Gather identify and decision points in regards to the operations of the property to report to DOS Ensure that a solid foundation of day to day operations is maintained Budget & Financial

Implement, evaluate and control payroll information practices for the Home to ensure that policies are administered fairly and interpreted correctly by all staff.



Administering Petty Cash funds for the Home. Keep records as per the Company’s policy and procedure. Submit the petty cash vouchers monthly to Head Office. Ensure the continuum of AP & AR adhering to the P&P; Marketing & Occupancy

Responsible for monitoring the occupancy of the property on a daily basis Responsible for the implementation of programs to attract and retain residents. Responsible for personal visits in absence of Sales Consultant/CRM Responsible for completing RTA/CHIP agreements in accordance to company P&P; Regulatory Compliance

Make available to Head Office all necessary reports on a timely basis. All reports, letters or dealings with any town officials e.g. Health Inspections, Fire Reports, Building Inspections or any matter as deemed the responsibility of the Parent Company. Operational and Administrative Systems

Act as a support to staff in the area of human resources or labor relations and reports any difficulties to their DOS Report all incidents that require disciplinary action, including suspension and termination, to their DOS Report all major deficiencies to the physical plant or any emergencies to their DOS Must be familiar with CSH P&P; and direct any non-compliance to DOS Must be familiar with RHRA and work in compliance with the regulations Other

Must understand the lines of authority, flexibility and communications within the Company and use them effectively to meet his/her responsibilities Demonstrate accountability for her/his own actions Aware of employee and supervisor’s responsibilities and follow all health and safety policies and procedures. Work safely to reduce the risk of injury to self, co-workers, and residents. Be alert to, rem

📌 Corporate General Manager (Vancouver)
🏢 Chartwell Retirement Residences
📍 Vancouver