Our teams support transportation, motive power, backup power, and consumer markets by helping the business operate efficiently, serve customers effectively, and make informed decisions every day.

We offer
meaningful work, opportunities to grow, and the stability of a strong, national organization supported by programs and benefits designed to help you thrive. The Administrative Assistant (Front Desk Reception) is responsible for creating a positive and professional first impression for East Penn Canada by welcoming visitors, directing incoming calls, and providing administrative support to various departments across the organization. This 100% on-site vacancy is based out of our beautiful Head Office location in Courtice, ON, and plays a key role in supporting daily office operations through reception services, mail and courier coordination, invoicing support, record maintenance, and administrative assistance. As a valued member of the team, the Administrative Assistant (Front Desk Reception) contributes to an exceptional customer experience for both internal and external stakeholders while helping ensure the efficient operation of East Penn Canada's administrative functions. Serve as the first point of contact for incoming visitors and telephone inquiries, providing professional and courteous service at all times Welcome, assist, and direct visitors to appropriate destinations within the office Process and maintain records related to customer battery recycling programs Complete all required documentation for registered, certified, insured,



and international mail Operate and maintain postage equipment and coordinate special shipping requirements Coordinate courier activities and monitor associated costs while ensuring adequate shipping supplies are maintained Maintain office equipment and supplies, including printers, photocopiers, fax machines, and postage systems Support a positive team environment by sharing knowledge, assisting colleagues, and resolving customer concerns professionally Ensure all customer interactions reflect East Penn Canada's commitment to service excellence 2+ years of administrative, reception, customer service, or office support experience ~ Excellent verbal and written communication skills in English ~ Solid customer service orientation with a professional and positive demeanor ~ Proficiency with Microsoft Office, including Outlook, Word, and Excel ~ Experience operating multi-line telephone systems and general office equipment ~ Bilingualism (English/French) is considered an asset Background checks, including criminal record checks and professional reference checks,



are required as a condition of employment Hiring range for this role is estimated at $45,000 to $50,000 annually (actual compensation will be determined based on the successful candidate's education, experience, knowledge, skills, abilities, internal equity, and market data) Join a team within the battery industry that values your contributions and invests in your long-term success. “Here’s how we support our corporate teams: ~ Competitive compensation with results-based rewards and annual merit increases tied to performance ~100% employer paid health and dental benefits, plus insurance coverage, a Health Spending Account, and paid sick days to support your health and wellbeing ~ Profit sharing and deferred profit-sharing programs to support long-term financial planning ~ Industry leading training and development, including inhouse learning opportunities and tuition reimbursement to support continued growth ~ East Penn Canada uses artificial intelligence tools to support our recruitment process and improve the candidate experience, such as helping organize applications or highlight relevant qualifications. All hiring decisions are made by our recruitment team and hiring managers, who are trained to use these tools responsibly. We thank all applicants for their interest, however, only those selected for an interview will be contacted by phone, email, and for some roles, by text message. Accessibility And Inclusion East Penn Canada is an equal opportunity employer committed to diversity, inclusion, and accessibility. We welcome applicants from all backgrounds and will provide reasonable accommodations for candidates with disabilities, upon request. #

📌 Administrative Assistant (Canada)
🏢 East Penn Canada
📍 Canada