24 Oct
|
Formulafordlincoln
|
Canada
24 Oct
Formulafordlincoln
Canada
Peninsula Ford Lincoln | Sales Manager - OS | Opened on 10/06/2026 | Pay rate: $130000-160000 per year
Peninsula Ford Lincoln is seeking a Sales Floor Manager to join our Owen Sound team Are you ready for your next career challenge?
As a leader of the sales team, the Sales Floor Manager is the driving force behind the dealership’s overall sales performance across both new and pre-owned vehicle operations. This role is responsible for developing and motivating a high-performing sales team, executing consistent sales processes, and delivering an exceptional guest experience.
The Sales Manager will work closely with the General Manager to achieve monthly and annual sales targets, maximize gross profit, and ensure strong inventory management across both new and used vehicle departments. This role requires a hands‑on leader who is process‑driven, performance‑focused, and committed to continuous improvement.
This position involves managing both new and used vehicle operations, working directly with the sales team on deals and customer interactions, and leading a high performance, process‑driven environment. Evening and weekend shifts will be required to support business needs.
Compensation: Base salary plus commission and bonus structured pay plan, on target earnings of $130,000 - $160,000 per year.
About us: Established in 1922, Leggat Auto Group is a family‑owned business with 12 dealerships across Southern Ontario. With over a century of experience, we are committed to providing exceptional automotive experiences to our community. Whether you’re looking for your perfect vehicle, service, repairs, or parts, our team of over 600 dedicated employees is here to help you find solutions.
At Leggat Auto Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and inspiring environment for our employees to grow their careers.
Key Responsibilities 1. Customer Satisfaction
Ensure all guests receive a consistent, professional, and high-quality experience.
Address and resolve customer concerns promptly and effectively.
Implement and reinforce processes that improve customer satisfaction.
Train and coach the sales team to deliver a best-in-class guest experience.
Key Metric:
Maintain above group average CSI on a rolling 3-month basis.
2. Sales Volume & Process Execution
Forecast and achieve monthly and annual sales targets in collaboration with the General Manager.
Work directly with the sales team to drive performance with both new and existing customers.
Ensure strict adherence to dealership sales processes and CRM usage (DealerSocket).
Manage and monitor the e-lead process:
100% response rate within 15 minutes
All responses include personalized video communication
Conduct daily deal reviews and support the team in closing opportunities.
Key Metrics:
Achieve monthly unit targets (new and used combined)
100% CRM usage and activity compliance
3. Inventory Management (New & Used)
Maintain an effective and balanced inventory mix to meet customer demand.
Oversee ordering of new vehicle inventory and factory allocation.
Manage used vehicle acquisition through trades, auctions, and other sources.
Monitor inventory daily, ensuring lot presentation is clean, professional, and market-ready.
Ensure proper pricing and merchandising of all inventory.
Key Metrics:
Used inventory aging target: Under 60 days
Used vehicle reconditioning: Live to market within 72 hours
Inventory turn and supply aligned with market demand
4. Department Gross & Profitability
Set and achieve gross profit targets monthly and annually.
Manage pricing strategies to balance competitiveness and profitability.
Review deals and coach the team on maximizing front-end gross.
Monitor and control departmental expenses.
Recruit, train, and mentor a high-performing sales team.
Conduct daily, weekly, and monthly sales meetings with clear expectations.
Provide ongoing coaching on product knowledge, negotiation, and closing skills.
Hold the team accountable to performance standards and activity levels.
Foster a positive, competitive, and accountable team culture.
Key Metrics:
Sales team performance vs targets
Retention and development of sales staff
Consistent execution of sales process across the team
Work with the marketing team to support promotions and advertising campaigns.
Ensure all digital leads are handled effectively and consistently.
Monitor online presence, pricing, and competitiveness of inventory.
Performance Expectations
Achieve or exceed monthly new and used vehicle targets
Gross Profit:
Maint
📌 Sales Floor Manager (Canada)
🏢 Formulafordlincoln
📍 Canada