Phone Channel: First-Call Resolution Specialist (Canada)

24 Oct

MSC Mediterranean Shipping Company

Canada

24 Oct

MSC Mediterranean Shipping Company

Canada

MSC Canada is seeking a Client Service Representative – Phone Channel to be the primary contact for customers via inbound and outbound calls. You will guide bookings, schedules, cargo status, and operations while driving first-call resolution and using MSC digital platforms like myMSC.

Robust English and French written and verbal communication are essential. A 3+ year background in shipping or logistics, plus an appropriate degree, will support your success in this on-site Vancouver role with

📌 Phone Channel: First-Call Resolution Specialist (Canada)
🏢 MSC Mediterranean Shipping Company
📍 Canada

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Proprofit Worldwide

London

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Proprofit Worldwide
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