At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.
At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Quality Job Sub Function: Customer/Commercial Quality Job Category: People Leader All Job Posting Locations: We are searching for the best talent for Director, Global Deliver Quality Excellence, located in either Titusville, NJ; Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. R-105586 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. The Global Deliver Quality Excellence Director is accountable for establishing and leading the global Commercial Quality strategy, governance, and execution model for Deliver Quality Excellence across Cutting-edge Medicine. This Director-level role provides strategic oversight for transportation quality, temperature control, distribution quality processes, Deliver-related compliance, and continuous improvement initiatives supporting the Global Commercial Quality Organization. The role leads a global team including leaders representing each of the region and is accountable for ensuring consistent standards, risk-based decision making, inspection readiness, business continuity support, efficiency initiatives and end-to-end quality governance across global and regional Deliver activities. The position serves as the senior Quality leader and point of escalation at a global level for Deliver, GTTO, Trade Operations, Supply Chain,



Regulatory Affairs, Quality Systems, JJRC, regional Commercial Quality teams, and other strategic partners on Deliver Quality Excellence matters. The Director ensures that global priorities are translated into practical, scalable, and compliant operating models while enabling timely resolution of significant quality issues, risks, and cross-regional dependencies. This role is also responsible for leading the global Deliver Excellence project portfolio and continuous improvement roadmap related to Deliver, ensuring Quality requirements are embedded in transformation initiatives, network changes, operating model improvements, capability building, and process simplification efforts. The Director partners with senior stakeholders to strengthen quality culture, protect product quality and patient safety, and enable a more agile, effective, and harmonized distribution model for Innovative Medicine. Global Deliver Quality Governance and Strategic Leadership Set the global Commercial Quality strategy, priorities, governance model, and operating principles for Deliver Quality Excellence, ensuring alignment with enterprise, segment, regional, and local Commercial Quality expectations. Lead, develop, and coach Transportation leaders responsible for Deliver Quality Excellence activities, ensuring role clarity, accountability, consistent execution, talent development, and succession readiness.



Define and maintain global Quality requirements, standards, procedures, decision rights, RACIs, escalation pathways, and governance routines for transportation, temperature control, distribution quality, and related Deliver processes. Provide strategic direction on the interpretation and implementation of enterprise standards, segment procedures, global SOPs, and evolving regulatory expectations related to Deliver activities. Establish a harmonized global approach that enables consistent regional execution while recognizing market-specific regulatory, operational, and business requirements. Partner with Commercial Quality Regional Heads to define and align global Deliver Quality Excellence priorities, ensuring they reflect regional business needs and market-specific risks. Deliver Network, Transportation Quality and Temperature Control Oversight Provide global Quality oversight for transportation lane and route qualification, shipping route verification, transportation risk assessments, lane mapping, transportation mode qualifications, network changes, and distribution model evolution. Ensure consistent application of temperature control requirements during transportation and distribution, including cold chain, controlled ambient, active / passive shipping solutions, temperature monitoring, and temperature excursion management. Oversee governance for validation / qualification documentation, Quality approvals, transportation solutions, temperature-controlled systems, carriers, lanes, control towers, 3PLs, and related Deliver processes within global scope. Ensure Quality leadership is embedded early in New Product Introductions, tech transfers, network redesign, tenders, business continuity events, control tower expansion, and transport

📌 Director, Global Deliver Quality Excellence (Canada)
🏢 7710-Janssen-Ortho Inc. (formerly Ortho-McNe Legal Entity
📍 Canada