24 Oct
|
goeasy
|
Mississauga
24 Oct
goeasy
Mississauga
We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures , Canada’s Top Growing Companies , and the TSX30 , highlighting us as one ofthe top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams , and included on TIME Magazine’s 2025 list of Canada’s Best Companies . These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Build the foundation that enables Marketing to operate at scale. The Senior Manager, Marketing Process will be responsible for designing, governing, and continuously improving the processes, governance frameworks, controls, and operating models that support Marketing capabilities across the organization. This role will help establish how Marketing work gets done, ensuring activities are executed through scalable, effective, customer-centric, and compliant processes. Customer communications, consent management, and CASL compliance are key areas of accountability. This is a high-autonomy role for someone who enjoys bringing structure to complexity, building scalable processes, and driving continuous improvement across a broad set of stakeholders, systems, and capabilities. Design, build, govern, and continuously improve the processes, controls, governance frameworks, and operating models that support Marketing capabilities across the organization. Establish enterprise standards, governance practices, and accountability frameworks that enable Marketing to operate efficiently,
consistently, compliantly, and at scale. Partner with Marketing leadership to identify process improvement opportunities, strengthen controls, reduce complexity, and improve organizational effectiveness. Own and enhance Marketing's customer communications, consent management, and CASL compliance processes, ensuring appropriate governance, controls, and alignment with regulatory requirements. Establish governance and intake processes for current marketing initiatives, customer communications, channels, and capabilities to ensure effective oversight and execution. Partner with Technology, Product, Legal, Compliance, Operations, Analytics, and Customer Experience teams to evolve processes, implement improvements, and enable new capabilities. Act as a trusted advisor and subject matter expert on marketing process excellence, governance, controls, customer communications, and consent management. 5 to 10 years of experience in process management, marketing operations, governance, business transformation, operational excellence, product management or a related field. ~ Demonstrated experience designing, implementing, governing, and continuously improving business processes, operating models, governance frameworks, and control environments across complex cross-functional organizations. ~ Strong understanding of process management methodologies, governance best practices, continuous improvement principles,
and operational excellence. ~ Strong understanding of CASL requirements, consent management principles, customer communications governance, and regulatory considerations. ~ Experience leading cross-functional initiatives involving Legal, Compliance, Technology, Marketing, Product, Operations, Customer Experience, and Analytics teams. ~ Strong analytical and problem-solving skills, with the ability to leverage data, business requirements, and operational insights to identify issues, prioritize opportunities, and measure outcomes. ~ Experience working with marketing technologies, CRM platforms, customer communication tools, or customer engagement ecosystems is considered a strong asset. ~ A degree in Engineering, Business, Operations, Mathematics, Analytics, or a related field; Lean Six Sigma certification, project management certification, or similar continuous improvement credentials are considered an asset.
We offer
a Adaptable Work Program that provides you the ability to work three days onsite per week , from our Mississauga office. $126,500.00 – $149,500.00 CAD (includes base salary and bonus) Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience andimpacteach candidate brings to the role. Atgoeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. Total compensation includes base salary and bonus. Annual bonus that rewards your hard work and dedication. Employee discounts on furniture, electronics, and appliances. Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
📌 Senior Manager, Marketing Process (Mississauga)
🏢 goeasy
📍 Mississauga