At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. Brand Program Manager, Brand Strategy & Creative Services (12-month contract) Contract / Temporary assignment Marketing Generalist 17: Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week (subject to change). This role can be performed from EDC's headquarters in Ottawa Internal Employees, please consult the ServiceNow article entitled Internal movements
- what you need to know. As a financial Crown corporation,

we offer
innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth. Comprehensive

Benefits:
EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday's & no meeting Fridays Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs As part of the Marketing group, the Brand Marketing and Strategy team is seeking a Brand Manager.



The Brand Manager will act as a program owner and lead the operational performance and delivery rhythm of the Brand Strategy & Creative Services team. This role connects enterprise and marketing priorities to brand strategy, brand management, and creative delivery by overseeing how work is planned, prioritized, and executed across the portfolio. Acting as a bridge between stakeholders, strategists, and designers, the Program Owner drives alignment, efficiency, and quality
- enabling the team to deliver high-impact brand work, while advancing strategic initiatives, strengthening governance, and supporting long-term brand adoption across the organization. Program Planning and Road Mapping: Translate enterprise, marketing, and brand priorities into a quarterly roadmap and actionable backlog for Brand Strategy & Creative Services, in partnership with the Director and Senior Brand Strategy Manager. Maintain and refine the roadmap to reflect shifting priorities, delivery timelines, team capacity, and stakeholder expectations. Monitor delivery progress, risks, dependencies, and resource requirements to support planning, decision‑making, and transparency. Own the end‑to‑end intake and prioritization process, assessing business value, urgency, effort, risk, and alignment with team priorities. Manage demand and capacity constraints by recommending sequencing, trade‑offs, and escalation where required. Manage the Brand Manager inbox and brand enablement requests, ensuring timely routing, response, and follow‑up.



Improve the quality and consistency of incoming work through effective briefing requirements, intake documentation, and acceptance criteria. Facilitate agile delivery practices, including sprint planning, backlog refinement, retrospectives, and team huddles. Support workload management and resolution of delivery blockers to maintain productive, predictable project flow. Identify and implement improvements to processes, tools, and operating practices using team feedback, stakeholder input, and delivery data. Quality, Governance and Brand Enablement: Support quality assurance reviews to ensure work aligns with brand standards, project objectives, accessibility requirements, and stakeholder expectations. Identify recurring quality or process issues and implement improvements through enhanced guidance, templates, and tools. Maintain shared visibility into priorities, decisions, and deliverables across strategy, brand management, and creative services. Support the Director in protecting strategic capacity by reinforcing prioritization decisions and balancing delivery demands with long‑term brand initiatives. Coordinate key team initiatives and operational activities that advance brand management and enablement objectives. Track and report on team performance metrics, including Brand Hub engagement, Brand Ambassador communications performance, and delivery metrics, to inform planning, prioritization, and continuous improvement. Undergraduate degree or equivalent experience in marketing, communications, business administration, design management, project management, or a related field. Minimum of five years' experience in brand, marketing, communications, brand, creative services, project/pro

📌 Brand Program Manager (Ottawa)
🏢 Export Development Canada | Exportation et développement Canada
📍 Ottawa