Do you have a deep passion for utilizing technology to empower businesses? Would you like to have a career that supports customers and partners reach their outcomes faster and cheaper through Cloud Services? We are hiring a Senior Engagement Manager capable of leading internal AWS, external partners, and customer teams to deliver AWS cloud products and services that enable our customers to realize their business outcomes. You will need to draw on your customer-facing skills and technical acumen to understand customer requirements and enable them to implement their digital transformation projects. You will be collaborating with many stakeholder groups to support requirements gathering and scope definition. You will be working on an ongoing basis to proactively implement best practices for our customers and help identify and close project gaps working with all levels of organizations. Typical engagements include: Cloud Strategy and Business Case Development, Cloud Suitability and Migration Assessments, Cloud Architecture Design and Implementation, On-Premise to Cloud Migrations, and Cloud Organizational Alignment. Nous sommes à la recherche d'un(e) gestionnaire principal(e) de l'engagement capable de diriger des équipes internes d'AWS, des partenaires externes et des équipes clients afin de livrer des produits et services infonuagiques AWS qui permettent à nos clients de réaliser leurs objectifs d'affaires. Vous devrez mettre à profit vos compétences en relation client et votre sens technique pour comprendre les exigences des clients et les accompagner dans la mise en œuvre de leurs projets de transformation numérique. Vous collaborerez avec de nombreux groupes d'intervenants pour soutenir la collecte des exigences et la définition de la portée des projets.



Vous travaillerez de façon continue à mettre en œuvre de manière proactive les pratiques exemplaires pour nos clients et à cerner et combler les lacunes des projets en collaboration avec tous les échelons des organisations. Les mandats typiques comprennent : l'élaboration de stratégies infonuagiques et d'analyses de rentabilité, les évaluations d'admissibilité et de migration vers l'infonuagique, la conception et la mise en œuvre d'architectures infonuagiques, les migrations de l'infrastructure sur site vers l'infonuagique, ainsi que l'harmonisation organisationnelle liée à l'infonuagique. Collaborate with AWS field sales, pre-sales, training, and support teams to seek to understand our customers’ needs, their business, how success is defined, and ensure that we are exceeding expectations in developing and delivering customer outcomes. Plan, organize, and manage all phases of the project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, project milestones, budgets and defining success criteria. Manage engagement goals and lead teams to achieve customers’ business outcomes by managing issues, risks, decisions, dependencies, and action items. Work with stakeholders and AWS sales teams to amend the contractual scope, financials, and expected timelines Hold internal and external teams accountable, redirect when needed, and manage customer expectations throughout engagements.



Works effectively in a dynamic environment with changing priorities and able to take proactive steps to ensure teams meet or exceed customer expectations. Ensures AWS and Partner teams meet or exceed customer business objectives Lead individuals, teams, or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and then guiding AWS team members, customer stakeholders/SMEs and potentially other third parties to achieve those goals while understanding the client environment and any limitations to execution. Ability to apply business and financial acumen to achieve measurable business results for customer success. Support and influence the sales lifecycle by engaging clients in defining next phases of cloud projects as appropriate to meet client needs. Ability to build relationships with various customer and internal AWS stakeholders which consists of senior leadership teams (C-level execs, SVP/VP, Directors) and project level resources such as SMEs. Plans and oversees the preparation and distribution of project communications. Recognizes environmental or cultural nuances and adapts. Proven success in working with teams and executive leadership in a complex customer environment. Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project. Proven experience working in a matrix setting, managing multiple stakeholders. Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports. This is a

📌 Sr Engagement Manager | Gestionnaire senior de l'engagement, Public Sector Professional Services | S (Northside)
🏢 Amazon
📍 Northside