Full time Travel Agent (Brandon, Manitoba) At CAA Club Group, we are passionate about keeping our Memberssafe
- whether they are on the road, at home, or travelling abroad.
With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more. Utilizes the Connections methodologies to identify and counsel members and clients via the telephone or in person in order to sell travel products and services. Makes recommendations on all aspects of travel planning to improve trip, save money, and enhance the quality of the travel experience. Sells all travel products including domestic and international air, train, cruise, tour, CAAexclusive group departures, travel insurance, hotel, and car reservations Research client request, quotes fares and schedules,



issues tickets, and prepares all required travel related documents and applications. Creates accurate computerized passenger records using Apollo Focal Point Computer Reservation System (CRS), SAP System and Sales Automation. Establishes and maintains member's travel files, accepts and processes payments, refunds, lost tickets, and documents. Participates in the resolution of client complaints. Role is full-time on site in the Brandon, Manitoba location Graduate of Post Secondary Education Program in Travel Counselling. Enrolment in or accreditation as a CITC (Canadian Institute of Travel Consultants) or Certified Travel Consultant (CTC). Three (3) years of experience in a Travel Consultant (Agent) position. Working knowledge of Microsoft Windows and Microsoft Office applications. Please note that we may use AI tools to help us through the recruitment process. We are an equal opportunity employer and are committed to providing employment accommodationin accordance withall applicable Provincial Human Rights and Accessibility Legislation.
CCG will provide accommodations to job applicants with disabilities throughout the recruitment process.

📌 Full-Time Travel Agent (Brandon)
🏢 Echelon 56
📍 Brandon