24 Oct
|
University of Calgary
|
Calgary
24 Oct
University of Calgary
Calgary
The Engineering Student Centre within Schulich School of Engineering is currently seeking a Full time Regular Academic Advisor. The Engineering Student Centre provides a wide range of services to more than 4,500 undergraduate students, 2,000 graduate students and over 220 faculty members, as well as prospective students and other visitors including industry professionals. This ESC relies heavily on teamwork to complete important academic processes and meet very tight deadlines and focuses on the following: providing empathetic and quality advice and service to students; facilitating smooth operation of the undergraduate programs within the Schulich School of Engineering (SSE). The responsibilities of this position include providing comprehensive academic advising to prospective, current, and new students, supporting their academic success through informed guidance on program requirements, course selection, institutional policies, and available resources. The Academic Advisor fosters student engagement and persistence by assisting students in developing educational plans, addressing academic challenges, and connecting them with appropriate campus supports and services. The Engineering Student Centre deals with all related issues from admission to convocation, including the annual student performance review, program placement, award selection, and approval of the convocation list. The school currently admits approximately 1000 students to the first-year program and graduates 800 each year. The students participate in a broad range of academic activities in ten-degree programs. The incumbent is expected to work independently with minimal day-to-day supervision, exercise sound judgment, and take responsibility for ensuring the accuracy and quality of their work.
Meticulous attention to detail and accuracy is required, as errors may have significant impacts on student's academic record, progression, and overall academic experience. This position reports to the Manager, Advising in the Engineering Student Centre and is 35 hours per week, Monday to Friday, 8:30am-4:30pm. Occasional evening and weekend work may also be required. Provide comprehensive academic advising to prospective, continuing, and graduating undergraduate and graduate students, interpreting program requirements, academic regulations, policies, and procedures while considering individual student circumstances. Resolve a wide range of complex registration and enrolment issues for continuing students, ensuring adherence to Faculty and University regulations while supporting student success. Monitor student progress toward degree completion, including academic standing, probation, requirement to withdraw, unsuccessful second attempts, grade changes, program placement, scholarships and awards, and related academic review processes. Respond to a high volume of email, virtual, and in-person inquiries from prospective and current students, collaborating with other Advisors to ensure timely, accurate, and student-centered service, particularly during peak advising periods. Collaborate with Program Directors, Associate Deans, academic departments, and other campus partners on all aspects of student affairs,
from admission and registration through to graduation and convocation. Maintain accurate, complete, and confidential student records in accordance with university policies and legislative requirements. Support graduation processes, including degree audits, verification of program requirements, and preparation and submission of graduation approvals. Coordinate and administer student support initiatives and academic processes, including the Academic Turnaround Program (ATP), supplemental examinations, deferred examinations, grade reappraisals, and related activities. Prepare and distribute communications related to student affairs, academic advising, registration, deadlines, policies, procedures, and program updates. Develop, maintain, and analyze reports using institutional systems and reporting tools such as PeopleSoft Query and Power BI to support operational planning, enrolment management, and decision-making. Provide analysis and recommendations to Associate Deans, Program Directors, and Faculty leadership regarding student progression, enrolment trends, course planning, and undergraduate program operations. Assist with student support activities during peak periods and as operational requirements require. Contribute to the continuous improvement of advising practices, student support services, and operational processes within the faculty. Project Support and Coordination 25% Contribute to the development, implementation, and continuous improvement of administrative processes, procedures, and guidelines, including reporting processes related to student progression and degree completion. Maintain, update, and enhance the Engineering Student Centre webpages and D2L resources, ensuring students have access to a
📌 Academic Advisor, Schulich School of Engineering (Calgary)
🏢 University of Calgary
📍 Calgary