Concierge Guest Experience Supervisor Forest Park Hotel Jasper AB Pursuit Collection Jasper, AB $22–$24 an hour
- Full-time Full-time Shift and schedule: Weekends as needed, Nights as needed Holidays: On call Beyond that,

we offer
thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable. This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role. Serve as the point of contact for staff during evenings, weekends, and holidays, providing coverage and additional support as needed. Supervise evening hotel operations, focusing on front office functions, and providing leadership to staff. Foster a culture of hospitality, assist in training recent front desk team members, and provide hands‑on support. Welcome guests warmly, monitor arrivals, and ensure a smooth experience for group and leisure travelers. Handle guest complaints effectively, taking corrective action to resolve issues and enhance satisfaction. Coordinate with other departments to ensure smooth operations across shifts and assist with night audit procedures if needed. Carry the on‑call phone several days per week to provide support in the absence of the Guest Services Manager. Respond to online reviews and guest feedback, addressing concerns and following up in person when necessary. Conduct random room inspections to uphold Pursuit’s quality standards and assist other teams as needed. Proven leadership skills and a passion for coaching and developing employee skills. Strong customer focus providing friendly,



professional and efficient service. Attention to detail and good communication and listening skills with local and international guests and staff. Second language skills highly advantageous. Solid knowledge of the products and services. Accuracy and efficiency in handling large amounts of cash ($CAD and $US) and debit/credit transactions under fast‑paced and busy conditions. Proficient in MS Office (Word, PowerPoint and Excel required). First Aid Training an asset. Physical demands including constant use of hands, repetitive actions and speaking, sitting/standing for long periods of time, frequent bending/twisting, working outdoors, and may lift, push, and pull up to 50 lbs. We're more than a hospitality and attractions company. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago. As a member of the S&P; SmallCap 600 index, we specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks,



you’ll feel supported and valued. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. Get discounts on hotel stays, dining, and retail. Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.
Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services. If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Understanding the Local Job Market and Working in Jasper, Alberta Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service‑related job sectors are often significant in places like Jasper. Lifestyle and Employment while Working in Jasper National Park Explore websites of companies in Jasper that align with your career goals an

📌 Concierge Guest Experience Supervisor Forest Park Hotel (Jasper)
🏢 The Fairmont Jasper Park Lodge
📍 Jasper