Enhance lives as a Service Coordinator with a prestigious non-medical home care provider. Coordinate caregiver schedules to ensure client satisfaction in a fulfilling role. Join a high-performing team dedicated to service excellence at a leading home care provider. As a Service Coordinator, you will match clients with caregivers while maintaining records and addresses concerns. This position requires strong service orientation, organizational skills, and the ability to thrive in a fast-paced environment. Answer client and caregiver calls professionally
• Match clients to caregivers based on specific needs
• Maintain thorough schedules and logs in software
• Address concerns, fostering strong client relationships
• Uphold company policies and perform emergency caregiving High integrity and excellent customer service skills
• Robust organizational skills and 60 WPM typing speed
• Passion for serving the elderly population
• Familiarity with software including WellSky and Salesforce Make a meaningful impact through care coordination and client support as a Service Coordinator. #

📌 Service Coordinator at Leading Care Provider (Canada)
🏢 Lever
📍 Canada