Become a Hospitality Front Desk Agent at AC Hotels by Marriott Ottawa Downtown, where your commitment to service will elevate the guest experience. Manage check-ins and reservations while providing insightful information to visitors. This role is focused on delivering a sophisticated experience that reflects AC Hotels' European flair. Candidates must possess robust communication and problem-solving skills, thriving in both independent and team settings. Your contributions will enhance the overall guest satisfaction and loyalty. Key Responsibilities:

- Greet guests professionally upon arrival
- Resolve guest issues using effective communication
- Provide detailed information about hotel services
- Process reservations and accurately manage billing
- Monitor safety and security protocols effectively

Requirements:

- High school diploma or equivalent required
- Experience in customer service or hospitality preferred
- Knowledge of software like Opera or Fosse is desirable
- Bilingual in English and French is advantageous
- Willingness to work varying shifts, including holidays

Foster a welcoming atmosphere and enrich guest interactions with your dedication at AC Hotels by Marriott Ottawa Downtown. #J-18808-Ljbffr

📌 Hospitality Front Desk Agent in Ottawa (Canada)
🏢 gexel tÉlÉcom international
📍 Canada