Become a key player at TTEC Digital as an Architect for Product Development. Shape the future of AI customer experiences while leading a talented team in a collaborative setting. In this role of Architect for Product Development, you'll provide strategic technical direction and leadership within TTEC Digital's Product Development division. Your main focus will be on AI-powered CX solutions, overseeing implementation efforts, and mentoring technical leads. This opportunity is designed for an experienced leader eager to drive impactful product initiatives.
Key Responsibilities
• Oversee and mentor engineering teams
• Direct delivery and enhancements of products
• Liaise across diverse teams for project coordination
• Develop solution designs using professional tools
• Identify and mitigate implementation challenges
Requirements:
• 8+ years in software engineering or product development
• Proven experience in technical leadership
• Knowledge of Google Cloud services
• Expertise in AI-driven customer experience solutions
• Solid project management and communication skills Make a difference in AI-powered customer solutions at TTEC Digital
📌 AI Product Development Architect Role (Canada)
🏢 TTEC Digital
📍 Canada
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