24 Oct
|
Lightspeed Commerce
|
Toronto
24 Oct
Lightspeed Commerce
Toronto
Lightspeed Commerce in Toronto is seeking a Senior Business Analyst, VoC Insights to own the strategy, implementation, and enablement of the customer health score program. You will connect customer data, CX operations, and commercial decisions to create a robust view of account risk, retention prospect, and expansion potential. You’ll lead health score improvements in ChurnZero, build enablement materials, dashboards, and cadence for reviews, and translate patterns into actionable #J-18808-Ljbffr
📌 Senior VoC Insights Analyst (Toronto)
🏢 Lightspeed Commerce
📍 Toronto