The Director, Change Enablement will be responsible leading the Change Enablement function. The goal of this team is to equip our employees to navigate, adapt and thrive through strategic business transformations and ensure a seamless experience for our clients. The Director, Change Enablement will be responsible leading the Change Enablement function. The goal of this team is to equip our employees to navigate, adapt and thrive through strategic business transformations and ensure a seamless experience for our clients. This leader will be responsible for leading the change enablement function and driving the enterprise transformation change strategy. The Director will manage a team a Change Enablement Leads that will collaborate with senior leaders, project teams, and cross-functional partners to design and execute comprehensive change management plans that aid in the delivery of the objectives of our strategic initiatives. Own enterprise change enablement strategy, ensuring alignment with corporate priorities, transformation objectives, and long-term business goals. Establish and continuously refine enterprise-wide change enablement standards, methodologies, tools, adoption metrics and governance practices and drive a consistent approach across projects. Deliver executive-level insights on organizational readiness, adoption trends, risks, and opportunities, enabling informed decision-making and proactive intervention where required. Own and lead the enterprise transformation communications strategy in partnership with Corporate Communications to foster readiness and engagement across the business. Partner with your reports & program leaders to drive adoption, engagement,



and business value realization, ensuring transformation initiatives achieve their intended organizational and operational outcomes. Serve as a trusted advisor to executive leaders and transformation teams, providing strategic guidance on organizational impacts, change strategies, stakeholder engagement, communications approaches, and resource planning for transformation projects. Demonstrate the value of Change Enablement by connecting adoption outcomes to transformation success, business performance improvements, and realized value from enterprise investments. Proven experience building and leading high-performing teams Leading or supporting business transformation programs Strong understanding of change management methodologies and practical experience applying within large organizations Deep knowledge of organizational change management frameworks, and best practices including Prosci ADKAR Assess organizational readiness and change risk. Manage stakeholder engagement, sponsorship, communications, training alignment, and resistance management and influence others and move toward a common vision or goal Knowledge of enterprise transformation delivery models including PMO, Agile, Waterfall, product-based deliver Versatile and adaptable; Job may require moderate physical effort including lifting materials and equipment weighing less than 15 pounds. This position involves viewing a computer monitor for more than 30% of the time. Personal protective equipment may need to be worn. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #Administration Full time Business Unit: Corporate

📌 Change Manager/ Banque F/H (Mississauga)
🏢 Acosta
📍 Mississauga