Support Nissan customers and dealers as a bilingual Senior Customer Service Representative in Mississauga, with four onsite days and one remote day.

This full time Nissan Canada position handles escalated automotive finance concerns across departments. You will use English and French, effective communication, and creative problem-solving to support representatives, dealers, customers, and vendors. The role requires accurate correspondence, coaching, and workflow monitoring.

Key Responsibilities:

- Resolve escalated customer and dealer issues across departments
- Assist representatives with customer and dealer solutions
- Conduct training on policies and procedures
- Verify representative work for detail and accuracy
- Monitor quality, workflow, mail, and email responses

Requirements:

- High School Diploma required
- One to three years of automotive finance customer service experience
- Bilingual English and French communication skills
- Proficiency in Word, Excel, Outlook, and new systems
- Strong organization, multitasking, and communication skills

Apply bilingual customer service, coaching, and escalation expertise to support Nissan customers and dealers in Mississauga.

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📌 Bilingual Senior Customer Service Representative (Mississauga)
🏢 Nissan Motor Iberica
📍 Mississauga