The Alzheimer Society of PEI (ASPEI) is a non‑profit organization committed to improving the lives of Islanders affected by Alzheimer’s disease and other dementias. Our mission is to alleviate the personal and social consequences of Alzheimer’s disease and other dementias and to promote the search for a cause and a cure. The Society offers programs and services to support persons with dementia, family care partners, other family members and friends so they have the help they need today and have hope for the future. We work in collaboration with other health and community support providers to ensure quality across the system of care for all affected. The Family Support Coordinator helps persons diagnosed with dementia, their care partners, family members, and friends have timely access to information, resources, ongoing supportive counselling, learning opportunities and specialized programs and services that support families in living better with dementia. In this direct client service role, they will support a caseload of persons and families who have received diagnosis of dementia. Through standardized screening and assessment processes they will help identify needs, make recommendations that align with client goals, and help families navigate to services that can support them in their communities. Working as part of a team across PEI, the Family Support Coordinator delivers the services of the First Link program to achieve the following outcomes: Provide families facing a diagnosis of dementia with support and system navigation assistance throughout the continuum of illness Improve quality of life, client experience,



and wellbeing for the person living with dementia and their caregivers Help family care partners build capacity and competency to effectively manage the caregiving role and reduce crisis situations Support persons living with dementia to remain in their own homes and community for as long as possible, should that be their preference Participate in Strategic and Operational Planning Assist in Society fundraising, and other special events as needed Acts as spokesperson for media and other public engagement opportunities Project management and implementation of special projects, services, and pilots The Family Support Coordinator implements ASPEI’s First Link program and other services to support persons and families affected by dementia: Intake, Assessment and Care Planning: Facilitate early intervention (pre and post-diagnosis) and ensure that clients have a point of contact for support throughout their life with dementia Assist in the coordination of care across service providers, and maintain strong partnerships within health and community care Maintain confidential and accurate client records in compliance with relevant privacy legislation and internal policies Ensure that client consents, privacy, and confidentiality are maintained in compliance with legislation, professional standards/regulations, and policies Support clients in navigating the system of care to access appropriate services and supports based on their individualized care plans Pro-actively facilitate and advocate for referrals, connections,



information exchange and coordination between clients and service providers Facilitate care conferences between clients/care partners and other members of the care team Collaborate with partners in health and community services to address/overcome barriers in effective coordination of supports and services Leverage and maintain working relationships with physicians, allied health and community service providers, and other partners through outreach activities Education and Group Support (In person/Virtual) Plan and deliver public education sessions Plan and deliver support groups for persons with dementia and family care partners Monitoring/Evaluation: Collect, maintain, and report data for monitoring, evaluation and reporting Assist in planning and implementation of ongoing evaluation of ASPEI programs and services to ensure continuous quality improvement and identify emerging needs and opportunities Social Programs & Special Projects Assist in the design and delivery of social programs (Walking groups, social activities) Assist in designing and implementing new programs and services Assist with the development and maintenance of procedures and resources A bachelor’s degree with social work, psychology, counselling, or nursing is preferred, and those with a related health or social services college diploma and/or relevant experience will be considered. Minimum 1-3 years client service experience in the health or social service sectors Experience working with people living with Alzheimer’s disease or other dementias and their care partners is a robust asset Experience and knowledge about chronic and complex health conditions is an asset Knowledge of community, social, and healthcare supports, and community care/long-

📌 Support Coordinator- Full-Time (Charlottetown)
🏢 Alzheimer Society of PEI
📍 Charlottetown