Elevate customer satisfaction as a Customer Onboarding Specialist focusing on billing processes. Join our dedicated team to guide current clients through a seamless onboarding setup. This role involves executing essential onboarding tasks, including managing customer agreements and deposits. You will facilitate communication between developers and internal teams to ensure a smooth setup process for new customers. Your focus on resolving inquiries and issues will help maintain our commitment to exceptional service.

Key Responsibilities
• Execute onboarding tasks for new customers
• Communicate with developers for necessary setup information
• Collaborate with internal departments for seamless onboarding
• Resolve customer inquiries both verbally and in writing
• Document customer service activities clearly

Requirements:
• Minimum two years’ experience with a utility provider
• Two years’ customer service experience
• Proficiency in MS Office suite
• Self-motivated and organized
• Ability to manage multiple tasks effectively Bring your problem-solving skills and communication expertise to ensure a top-tier onboarding experience. #J-18808-Ljbffr

📌 Customer Onboarding Specialist (Vaughan)
🏢 Cricket Energy Holdings
📍 Vaughan