Ready to make a real impact on global health and wellness care?
Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.
In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.
We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.
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Position Summary We are looking for a
Senior Developer
to join our payments functionality.
Practice Better's Payments team owns the infrastructure that powers Practice Better Payments, our embedded billing, subscriptions, and payment processing platform for tens of thousands of practitioners worldwide - a foundational, revenue-critical part of our platform. In this role, you'll help build out and scale this capability, owning everything from payment processor integration to the customer-facing experience around payments.
You'll collaborate with a cross-functional team (Engineering, Product, Finance, Support, and our Payment Processor) to understand customer and business needs, address technical challenges, and make technology decisions to deliver innovative, high-quality experiences for our practitioners and their clients.
As with all engineering roles at Practice Better, you'll be expected to work alongside AI coding assistants as a force multiplier - using your expertise to guide, review, and refine AI-generated solutions rather than writing every line by hand.
The ideal candidate is a curious, detail-oriented problem solver with genuine interest in (or hands-on experience with) payments and fintech systems - someone who thrives on the nuance of subscription billing, payment reconciliation, and the trust that comes with handling money correctly. You don't wait for direction - you seek it out when you need it and take ownership of outcomes.
Note:
Practice Better is a remote-first company with team members across North America. This particular role is currently open to
Canadian-based
candidates only, and candidates must be legally entitled to work for any employer in Canada. Practice Better is unable to support sponsorship for work permits or visas at this time.
What You’ll Be Doing
Design, build, and scale our payment processor integrations and payments infrastructure - including retries and reconciliation for our products and services
Help establish architecture, patterns, and best practices for our payments systems
Build new user-facing features end-to-end, from database models to APIs to UI components
Leverage agentic AI development tools to accelerate development velocity while ensuring code quality, security, and architectural integrity - especially critical given the sensitivity of payment data
Investigate payment fraud and disputed-charge incidents, providing input to Legal and Support as needed, and help resolve billing-related customer issues (failed payments, invoicing questions)
Improve reliability, monitoring, and alerting for payment-critical systems so we can catch and respond to issues before they impact revenue or customers
Lead incident response - triaging issues in real time, driving them to resolution, and communicating status to stakeholders when something breaks
Help ensure our payments systems meet PCI-DSS and other relevant compliance standards, working closely with our Information Security & Compliance team
Work collaboratively with Product, Design, and Finance to translate business requirements into shipped features <
📌 Senior Developer, Payments (Toronto)
🏢 Better Group
📍 Toronto