Enhance customer satisfaction as an Email Support Representative with Adastra Corp. Respond to inquiries and resolve concerns through professional email communication to ensure a positive customer experience. Adastra Corp., a global IT consulting leader, is seeking an Email Support Representative. In this role, you will utilize your problem-solving and communication skills to assist customers effectively. Your tasks will include answering emails, providing product information, and handling complaints with professionalism and care.

Key Responsibilities
• Respond promptly to customer inquiries via email
• Provide accurate product and service information
• Resolve customer issues and questions efficiently




• Handle customer complaints with professionalism
• Maintain detailed records of customer interactions

Requirements:
• Solid written communication skills in English
• Basic computer and email proficiency
• Detail-oriented with accuracy in responses
• Problem-solving skills and patience
• Ability to work independently and meet deadlines Utilize your skills in communication and problem resolution to support customers at Adastra Corp. while fostering a positive experience. #J-18808-Ljbffr

📌 Support Specialist, Customer Experience (Toronto)
🏢 Jobs for Humanity
📍 Toronto