Pour la version française, faites défiler vers le bas About the College of Immigration and Citizenship Consultants (the College) The College is the authority mandated by the Government of Canada to regulate the practice of Regulated Canadian Immigration Consultants (RCICs) and Regulated International Student Immigration Advisors (RISIAs). Its role, authority and powers are established in the College of Immigration and Citizenship Consultants Act (Canada). The College sets and enforces the licensing, education and ethical standards of the profession in the public interest. Industry Self-Regulatory Organization (SRO) Language Requirement: Bilingual Non-Imperative Classification: 12-month contract Do you want to be part of a team that strives to enhance and uphold Canada’s immigration and citizenship consulting profession? The incumbent investigates complaints of professional misconduct in an unbiased and professional manner while ensuring transparency, efficiency, and public protection. Review complaints to assess risk and identify potential conduct issues relating to the College’s Code of Conduct, By-laws, and legislation Investigate complaints and allegations of professional misconduct Conduct interviews with complainants, witnesses, and licenses to assist counsel, the Complaint Committee and Discipline Committee in determining the facts of the case Liaise with other stakeholders including the public, counsel, Tribunal members and enforcement agencies to gather additional information ~ Critical thinking and analytical skills to analyze and draw conclusions about evidence ~ Organizational skills to keep track of deadlines and a high volume of case documents and materials ~ Written and verbal communication skills to prepare case materials (e.g., complaint report, interview summaries, affidavits),



testify at disciplinary hearings and to communicate with parties diplomatically and respectfully, many of whom have language barriers ~ Attention to detail to ensure accuracy and completeness of review and documents/materials ~ College Diploma in a related field such as business, risk, immigration, investigations, law or law enforcement, plus additional training or certification in a related discipline (e.g., fraud, investigation) ~3-5 years of experience working in an investigative capacity in a regulatory or enforcement agency ~ Knowledge of investigative processes, evidentiary rules and assessment, interview techniques, cyber investigations, and methodologies Knowledge of legal and administrative law principles such as procedural fairness, confidentiality, privacy, human rights, and evidence law. Knowledge of office/administrative software The College hires and onboards 100% remotely The opportunity to protect the public interest within the immigration and citizenship sector Access to the Employee and Family Assistance program Your personal information is collected and used by the College when you apply for employment with the College. We welcome applications from persons legally entitled to work in Canada, who represent the diversity of our nation, and whose qualifications meet the skills and experiences we seek. Should you be contacted regarding an employment prospect and require an accommodation for a disability,



we will be pleased to work with you to identify how we can best support you through this process. Ce poste est affiché en français sur notre site Web à

À propos
du Collège des consultants en immigration et en citoyenneté (le Collège) Le Collège est l’autorité mandatée par le gouvernement du Canada pour réglementer la pratique des consultants réglementés en immigration canadienne (CRIC) et des conseillers réglementés en immigration pour étudiants étrangers (CRIEE). Son rôle et ses pouvoirs sont établis dans la Loi sur le Collège des consultants en immigration et en citoyenneté (Canada). Le Collège établit les normes de la profession en matière de délivrance de permis, de formation et d’éthique et veille à leur application dans l’intérêt public. Souhaitez-vous faire partie d’une équipe qui a à cœur de renforcer et de soutenir la profession de consultant en immigration et en citoyenneté? Le titulaire du poste fait enquête sur les plaintes pour manquement professionnel d’une manière impartiale et professionnelle tout en assurant la transparence et l’efficience du processus, ainsi que la protection du public. Examiner les plaintes afin d’évaluer les risques et cerner les problèmes potentiels liés à la conduite en vertu du Code de déontologie du Collège, du Règlement administratif et de la loi. Mener des entrevues avec les plaignants, les témoins et les titulaires de permis afin d’aider le conseiller juridique, le Comité des plaintes et le Comité de discipline à établir les faits de l’affaire en cause. Assurer la liaison avec d’autres parties prenantes, incluant les membres du public, les conseillers juridiques, les membres du Tribunal et les organis

📌 Investigator / Enquêteur.euse (Quebec City)
🏢 College of Immigration and Citizenship Consultants
📍 Quebec City