Lead Accident Perks claims operations with coaching, quality assurance, and performance management at Intact in Edmonton or Calgary. This is a hybrid opportunity.As an Accident Benefits Unit Claims Manager, you will lead a growing team and manage operations supporting business goals. The work includes communication, process improvement, technological advancements, audits, compliance, and high-quality claims handling. This full-time permanent opportunity is based in Edmonton or Calgary, with four office days initially, transitioning to three weekly.Key Responsibilities:




Set performance expectations through coaching and mentoringManage operations against key business goalsDevelop process improvement and technology initiativesAudit staff files and calls for quality assuranceMeasure performance, productivity, compliance, and claims qualityRequirements:
Two years corporate management or four years insurance experienceLeadership skills motivating, coaching, and engaging staffStrong communication and superior interpersonal skillsEmpathy, integrity, and customer-focused judgmentCommitment to self-development and ongoing learningBring claims leadership, audit discipline, and team coaching experience to Intact’s Accident Benefits operations in Alberta.
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📌 Accident Benefits Claims Manager (Winnipeg)
🏢 Intact
📍 Winnipeg