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Associate Director, Qualified ConductChartered Qualified Accountants of British Columbia (CPABC)Position:
Associate Director, Professional ConductPosition: Associate Director, Professional Conduct
Reports To: Vice President, Professional Conduct
Contract Type: Indefinite, Full TimeThe Chartered Professional Accountants of British Columbia (CPABC)is seeking a detail oriented, collaborative and results-driven individual for the position of Associate Director, Professional Conduct.We are proud and honoured to have been recognized as one of BC’s Top Employers for a sixth consecutive year in 2025. Come join a collaborative network of like-minded professionals andtake the first step towards an exciting opportunity by applying to the position.Job Summary
The Associate Director, Professional Conduct is integral to the effective regulation of the professional conduct of members, students and firms. This position is responsible for supporting the delivery of processes and programs to resolve complaints, and conducting investigations into professional conduct complaints. Additionally, this position is responsible for project management of departmental initiatives. This role directly contributes to CPABC’s primary mission to protect the public by ensuring that professional standards are being met, while also balancing the requirement to maintain fair processes.Key Responsibilities:
Ongoing Projects
Under the supervision of the Vice President, provide project management expertise for departmental initiatives, including:Clarifying business and project requirements and deliverables
Developing a project plan and budget, including key milestones




Coordinating internal and external resources, as requiredDrafting and producing departmental content for website and newsletters.
Investigations
Support the supervision of the conduct of investigations carried out by the contract investigators, including review of the overall investigation plan and budget for each case
Conduct investigations into professional conduct complaints received by CPABC, in compliance with the CPA Act, Bylaws, Bylaw Regulations, policies and procedures
Produce investigation reports and case presentations for Committee review, to conclude investigations conducted
Provide training and assistance to contract investigators, including participating in investigator training meetings
Assist with developing and delivering process and system improvements
Professional Conduct
Support the development and delivery of processes and programs in the professional conduct regulatory area (“key regulatory area”)
Support appropriate planning, evaluation and reporting in the key regulatory area
Support the application and maintenance of policies and procedures related to the areas of responsibility of this position
Develop and implement approved plans and budgets, with regular reporting to the Vice President, Professional Conduct and Finance, as requested




Champion and support continuous improvement in gaining efficiencies of CPABC professional conduct processes and systems
Ensure departmental compliance with records management policies
Department Support
In addition to the specific responsibilities identified above, support general CPABC activities including:
Efficient and effective operations;
Positive relations with stakeholders and peers;
Compliance with applicable laws, agreements and policies; to support the Board in fulfilling their legal/governance responsibilities.
And other duties and responsibilities may be assigned from time to time.Key Requirements:
Knowledge and Experience
Post-Secondary qualification in a related discipline, or equivalent experience;
Five (5) plus years of experience in public practice, business, conducting investigations, or equivalent experience;
Strong knowledge and understanding of public practice;
Extensive experience with project management;
Expertise and familiarity with investigation processes and procedures.
Demonstrated Skills and Abilities
Exceptional interpersonal skills to collaborate effectively, build credibility and solid relationships with a broad range of stakeholders at all levels in the organization;
Excellent verbal and written communication skills;
Strong decision making and professional judgment skills;
Highly professional, diplomatic and tactful;
High degree of integrity and professionalism when handling confidential files and information;
Demonstrated ability to build trusted and collaborative working relationships with business and cross functional teams;
Excellent teamwork and collaboration skills with the ability to work independently.
Preferred Knowledge, Experience, Skills and Abilities
CPA designation would be an asset;
Exper

📌 Associate director, professional conduct (Vancouver)
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📍 Vancouver