AVP, Technology Lead
- Digital You'll work with dynamic colleagues
- experts in their fields
- who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world. The AVP Technology Lead – Digital is a strategic technology leader responsible for enabling, scaling, and modernizing Sun Life Canada’s shared digital platforms that support secure, connected, and frictionless Client and advisor experiences. This role provides technology leadership across core digitalassetsincluding Secure Web, Public Web,&Secure; Mobile, and related enablement platformssuch as client identity and access management, andan internaldesign system. The role combines strategic leadership, technical oversight, people leadership, delivery execution, operational accountability, and vendor/financial management to drive technology excellence and measurable business value. This role operates in a complex, high-visibility workplace where digital platform reliability, modernization, and cross-business enablement are critical to Client outcomes. The leader must be able to bring clarity to a broad mandate, make decisions in ambiguity, and build a high-performing technology organization that balances speed, stability, security, and long-term platform health. Technology Strategy, Platform Enablement & Engineering Shape, communicate,



and align the digital technology strategy acrossbusiness units, ensuring it supports near-term delivery commitments and longer-term modernization objectives. Partner with Business Leads, Product, Client Experience, Architecture, Cybersecurity, Operations, and Enterprise Technology to define platform roadmaps, OKRs, sequencing, and investment priorities. Provide thought leadership on the evolution of shared digital platforms, including identity, web, mobile, integration, data enablement, and reusable digital capabilities. Promote technology stack standards, modern engineering practices, automation, and architectural discipline, balancing build vs. partner decisions in a complex technology ecosystem. Ensure design and engineering decisions account for reusability, scalability, security, maintainability, accessibility, and technical debt reduction. Create the conditions for exceptional digital experiences by enabling business and product teams with reliable, scalable, secure, and reusable platforms. Accountable for end-to-end delivery of digital platform capabilities, including oversight of internal delivery teams, vendors, system integrators, and total cost of ownership. Drive delivery excellence by improving velocity, quality, reliability, predictability, and agile maturity across multiple squads. Embed test-and-learn, automation, and continuous improvement practices to improve speed, quality,



and sustainability. Lead, mentor, and develop technology leaders and teams, fostering a collaborative, inclusive, accountable, and execution-focused culture. Build internal capability indigitalengineering,enablement, agile delivery, vendor management, and operational excellence. Coach leaders to manage performance effectively, clarify ownership, and build resilient teams through change and transformation. Manage strategic vendor and system integrator relationships, holding partners accountable for delivery quality, outcomes, knowledge transfer, and value realization. Drive cost transparency and technology spend optimization across applications, infrastructure, security, vendor, and platform investments. Identify opportunities to reduce long-term dependency on external partners while strengthening internal platform ownership and capability. Ensurestability, security, technology currency, resiliency, and end-of-life decommissioning for applications within scope. Establish governance processes that balance speed of delivery with risk management, audit, regulatory, cybersecurity, and control requirements. Partner withApplicationOperations to ensure effective incident management, change management, disaster recovery, and business continuity planning. Proactively manage operational risk,applicationhealth, technical debt, and service reliability across shared digital capabilities. Act as a strategic technology partner to leaders across Product, Client Experience, Business, Operations, Architecture, Cybersecurity, and Enterprise Technology. Communicatedigitalstrategy, delivery status, risks, trade-offs, and dependencies with clarity and transparency. Represent the Digital technology function i

📌 AVP, Technology Lead (Toronto)
🏢 Sun Life
📍 Toronto