Serve CIBC clients in office full-time by answering banking questions, supporting transactions, and connecting them with appropriate team members. As a Client Service Representative within Personal and Business Banking, you will support day-to-day banking needs in a Banking Center. Use financial services product knowledge, problem-solving skills, and technology confidence to create meaningful client interactions. Adaptable banking centre availability includes evenings and weekends, with travel between multiple centres within reasonable distance.

Key Responsibilities:

Help clients manage their accounts and banking products

Answer questions and assist with banking transactions

Connect clients with appropriate CIBC team members





Introduce mobile banking applications to clients

Take accountability for client issues and solutions

Requirements:

Client-first approach focused on meaningful interactions

Goal-oriented mindset and strong accountability

Passion for relationships, respect, and authenticity

Curiosity and commitment to growing knowledge

Flexibility for evenings, weekends, and multiple centres

Bring financial services knowledge, problem-solving ability, and client care to CIBC’s on-site banking centre team.

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📌 Full-Time Customer Service Agent (Banking/Financial Services) Full-Time Customer Service Agent (Banking/Financial Services)
🏢 CIBC
📍 Ottawa