Factors Group are looking for an IT Support Technician to join our team in this onsite role in Kelowna, Lake Country! Are you ready to take your career to the next step and join us, helping solve IT issues for our teams? If so, apply today and Tamsin, from the recruitment team, would be happy to chat with you! Schedule: 8:00am - 4:30pm, Monday - Friday (40 Hours) - Onsite

With great customer service skills, you are happy to solve issues involving software and hardware

Problem-solving skills with the ability to quickly diagnose and resolve technical issues.

Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical users

2+ years experience in an enterprise support setting

- Strong knowledge of desktop hardware and peripherals, including installation, configuration,



and troubleshooting.
- Proficiency in Windows Workstations and Servers, InTune, Microsoft Office 365, Azure Active Directory, and Active Directory.
- Familiarity with MacOS and its integration into a Windows-based environment.
- We are a large manufacturing company with many areas of the business. You will work on varied tasks and projects, instead of the same old day to day

We’re much bigger than you think, 30+ natural health brands loved across North America

All Internal applicants will be given priority for consideration for the first five business days that this position is posted.

📌 Information Technology Support Analyst (Contract) (Kelowna)
🏢 Natural Factors
📍 Kelowna