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Join Us as a Medical Information Specialist I - Nurse – Make an Impact at the Forefront of Innovation

We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years.

As a Medical Information Specialist I - Nurse, you will provide technical and medical information, and/or perform intake of adverse events/product complaints with quality customer service. You will analyze and research inquiries and document interactions according to organizational, client, and regulatory guidelines. The information you provide will be given to a level in parallel with your expertise, experience, and training.

Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.

- Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
- Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.




- Maintains thorough knowledge of project and corporate policies and procedures including client products, SOPs, protocols, GCPs, and applicable regulatory requirements.
- As needed, researches medical literature and drafts responses for such inquiries.

Bachelor's degree in Nursing or equivalent and relevant formal academic / vocational qualification

- Active RN license required
- In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role

Excellent language skills (comprehension, speaking, reading and writing); Fluency in English and French is required.

- Proficient computer and keyboarding skills
- Ability to interpret client provided complex medical and technical information
- Work is performed in an office setting with exposure to electrical office equipment
- Rotating shifts may be required
- Occassional driving to site locations with occassional travel
- La maîtrise de la langue anglaise est requise pour garantir une communication et une collaboration efficaces avec les membres de l'équipe et les dirigeants d'entreprise dans divers endroits à travers le monde, y compris aux États-Unis.

English language proficiency is required to ensure effective communication and collaboration with team members and business leaders in various locations globally, including the United States.

📌 Clinical Research Nurse I (Saint-Laurent)
🏢 Leading
📍 Saint-Laurent