H2O Digital Marketing, one of Canada’s Fastest Growing digital agencies, is seeking an Account Manager to help support our growing client base. Our agency focuses on helping clients craft, navigate and execute their digital marketing strategies. Our client list spans local retail businesses, multi-unit franchisees, mid-sized B2B organizations and national brands across several verticals. We pride ourselves on bringing great ideas and professional execution to the table with each engagement and always encourage our team to think outside the box to help our clients succeed.

We are looking for an experienced, positive, and motivated self-starter to join our Account Management team. As an Account Manager, your role is to oversee a portfolio of clients engaged in our social and digital marketing campaigns. Note: This role is fully remote.

Act as the main point of contact for all account management matters including, monthly status meetings with clients, coordination of all communication and marketing materials, on-boarding new clients, providing updates to internal agency team on upcoming programs etc.

Responsible for building project management tools such as project plans, scheduling, and campaign logistics

Tracking monthly budgets for advertising campaigns

Liaise with production teams,



performance teams and senior management

Minimum of (3) years of experience in a client service role

Must have experience within an agency workplace, managing multiple accounts

Strong understanding of digital marketing ecosystem

Intermediate to advanced understanding of digital paid advertising platforms (Meta Business Manager, Facebook/Instagram Ads, Google Ads, LinkedIn Ads, etc.)

Ability to analyze and report on key digital metrics

Working knowledge of Project Management platforms (Asana, Monday, etc.)

Experience cultivating strong relationships with clients and partners

Post-secondary education required

- 3+years in a Client Services role
- Digital Agency experience

Work from Home / Flexible Hours

About H2O Digital

Join our dynamic team at one of Canada's fastest-growing digital marketing agencies! While technology and automation is integral to our service delivery, we also pride ourselves on a traditional, customer-first approach. Our goal is to create innovative digital campaigns that align with our clients' objectives. We believe that technical skills can be acquired, but true passion is innate. If you're enthusiastic about digital marketing and ready to make a difference, we want to hear from you!

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📌 Remote Account Director/Client Services (Ottawa)
🏢 H2O Digital Marketing Agency
📍 Ottawa